Canon IRC5045 grainy print quality

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  • skibum
    Independent Service Tech
    Site Contributor
    100+ Posts
    • Apr 2009
    • 226

    Canon IRC5045 grainy print quality

    I have a client with this machine printing sad grainy print quality. Can the secondary transfer roller do this. Currently the machine has ran only oem toner and has 500K on it and the secondary transfer roller. The ITB has 210K. Has anyone had this problem and can offer a solution. Thank you!
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14755

    #2
    Re: Canon IRC5045 grainy print quality

    It would help if you could post some examples. Thanks.


    What's the page count on the drum/dv?

    I see that the transfer belt has a rated yield of 180K - your ITB has 210K on it. It needs to be replaced.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Canon IRC5045 grainy print quality

      Originally posted by skibum
      I have a client with this machine printing sad grainy print quality. Can the secondary transfer roller do this. Currently the machine has ran only oem toner and has 500K on it and the secondary transfer roller. The ITB has 210K. Has anyone had this problem and can offer a solution. Thank you!
      grainy usually means developer power -or- incompatible toner.

      does the print rub off?

      what type media are they using?

      whats the count life on the developer units?

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      • Drivee
        Trusted Tech

        250+ Posts
        • Nov 2020
        • 322

        #4
        Re: Canon IRC5045 grainy print quality

        Whole print -all colours is grainy?
        Can you post photos of print samples?
        If DEV units are not changed, please change.

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        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765

          #5
          Re: Canon IRC5045 grainy print quality

          The charge rollers and secondary transfer roller in ITB unit will cause that with age.
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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          • skibum
            Independent Service Tech
            Site Contributor
            100+ Posts
            • Apr 2009
            • 226

            #6
            Re: Canon IRC5045 grainy print quality

            The Developer units have 50K on them all. The grainy print quality is all colors. All drums have 60K.

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            • Hishamawada
              Trusted Tech

              100+ Posts
              • Dec 2020
              • 174

              #7
              Re: Canon IRC5045 grainy print quality

              Hello,

              There is several causes for this issue.

              If issue is common on all colors:
              1) It could be media issue
              2) Secondary transfer roller , inner and outer
              3) Itb belt
              4) Developer becoming weak
              5) Primary transfer roller under the itb for each color
              6) It could be a Voltage board issue.

              First try different media , such as glossy.

              I can suggest you to adjust the secondary transfer voltage in the service mode and check if the results improve.

              Also try adjusting the Primary transfer voltage for each color.

              Please add some photos to be able to better work on your issue. PG tests for each color alone on halftone 128

              Best Regards

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              • skibum
                Independent Service Tech
                Site Contributor
                100+ Posts
                • Apr 2009
                • 226

                #8
                Re: Canon IRC5045 grainy print quality

                I ran a stop test with test PG 10 pattern (stripes of all colors similar to calibration mode) paper was 1/3 into the fuser unit. I pulled the ITB assembly and found the area on itb belt that is pre transfer the stripes were solid looking. The part of the image that had already transferred was incomplete transfer coming from the secondary transfer outer unit on the door. I am going back tomorrow with a new outer transfer roller and springs (Small set, one missing, if looking into the open right door on the left side of the opening where the outer secondary transfer roller is located the missing spring is located under the black frame of the transfer roller assembly) I will follow up after replacing the secondary outer transfer roller and the springs.

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