Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

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  • omkara1234
    Technician
    • Jan 2021
    • 24
    #1

    [Misc] Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

    Hello All,

    I have Canon IR Adv C5045

    I am able to print through USB however when i install printer on Mac through TCP/IP - it says unable to verify printer, but when logging in through web browser I am able to log in and manage.

    no error is shown however when i print command through TCP/IP after installing skip verification printer shows idle, on command it changes to in use but print fails, saying printer not responding.

    kindly help.
    Tags: c5045, command, print, printer, tcp/ip
    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955
      #2
      Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

      I assume you have a problem with one computer and others can print normally?
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

        Comment

        • omkara1234
          Technician
          • Jan 2021
          • 24
          #3
          Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

          Print problem is with all computers, including PC, Mac, Android etc etc.

          Problem is with printer.

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              2,500+ Posts
              • Mar 2008
              • 4955
              #4
              Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

              Interesting ... Check contact between main controller 1-2.
              Replace utp cable.
              Try connecting directly with your laptop.
              Practice makes perfect
              If it ain't broke, don't fix it
              A picture is worth a thousand words
              If you want something done right, you have to do it yourself

                Comment

                • omkara1234
                  Technician
                  • Jan 2021
                  • 24
                  #5
                  Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

                  Originally posted by zoraldinho
                  Interesting ... Check contact between main controller 1-2.
                  Replace utp cable.
                  Try connecting directly with your laptop.
                  USB working- Print working
                  UTP cable connected to router, it was working earlier, however i can still do web controlling i.e printer remote ui working fine. printer also getting recognized. its just not printing.

                  android shows printer is blocking print commands.

                  there is no firewall or mac filter or ip filter activated on printer.

                  strange.

                    Comment

                    • omkara1234
                      Technician
                      • Jan 2021
                      • 24
                      #6
                      Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

                      Originally posted by omkara1234
                      USB working- Print working
                      UTP cable connected to router, it was working earlier, however i can still do web controlling i.e printer remote ui working fine. printer also getting recognized. its just not printing.

                      android shows printer is blocking print commands.

                      there is no firewall or mac filter or ip filter activated on printer.

                      strange.

                      Solved - copier - Function - Clear - option- resolved with 2 restart required -- after option exercising restart, gave 732-8888 errror restart started normally and working fine.

                        Comment

                        • zoraldinho
                          teacher-guide-expert-guru

                          Site Contributor
                          2,500+ Posts
                          • Mar 2008
                          • 4955
                          #7
                          Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

                          Originally posted by omkara1234
                          Solved - copier - Function - Clear - option- resolved with 2 restart required -- after option exercising restart, gave 732-8888 errror restart started normally and working fine.
                          - copier - Function - Clear - option??

                          What exactly did you clear?
                          Practice makes perfect
                          If it ain't broke, don't fix it
                          A picture is worth a thousand words
                          If you want something done right, you have to do it yourself

                            Comment

                            • Canuck
                              Tech Specialist

                              1,000+ Posts
                              • Nov 2007
                              • 1713
                              #8
                              Re: Canon IR Adv C5045 TCP/IP detecting able to manage via web, not printing though

                              "732" errors are some type of reader communication error usually on Canons. I would update the firmware for starters. If it comes back, reseat main con 1 and 2,back up rCon,clear it,restore it(or put in service settings manually)

                                Comment

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