IRA- C5250 Black dots all colors

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  • copycart
    Technician

    Site Contributor
    50+ Posts
    • May 2009
    • 97

    IRA- C5250 Black dots all colors

    I have one these copiers that is putting black dots or spots on the copies. Each individual color has the save problem, they are there whether internal print or copy. The spots do move, which lets me know that they are on a moving part. I get the same pattern on black as on single color copies. Fuser looks great, can't be the drums because as stated, it same pattern is there regardless of which drum is used. I pulled the ITB unit and didn't see any problem. Going to take a look at the ITB drive roller. Any ideas on this one will certainly be appreciated.
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: IRA- C5250 Black dots all colors

    You may have to scrub toner blob off black mag roller
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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    • Hishamawada
      Trusted Tech

      100+ Posts
      • Dec 2020
      • 174

      #3
      Re: IRA- C5250 Black dots all colors

      A picture will help a lot , but as you have explained it could and issue with the black assembly , swap the black drum with any other color and if the color of the dot changes then its a drum issue.

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      • copycart
        Technician

        Site Contributor
        50+ Posts
        • May 2009
        • 97

        #4
        Re: IRA- C5250 Black dots all colors

        I ran a single magenta, cyan and yellow copy and get the same dot image. I would think in these cases the only drum or DV unit being used is that particular color. I swapped the fuser to no avail and can see no problem with the transfer belt unit, no visible signs of dots or areas not being cleaned. poor image is only on the rear side of copies 11 X 8 1/2. I will try and scan some copies of what it looks like. Shows up on test pattern 10 and 6

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        • copycart
          Technician

          Site Contributor
          50+ Posts
          • May 2009
          • 97

          #5
          Re: IRA- C5250 Black dots all colors

          file:///var/mobile/Library/SMS/Attachments/65/05/8DC34C5A-430D-4818-B041-B70DB98F3EE4/64668065495__7BB6E54E-07A1-4D23-9AFC-9BE1DA8FCA9E.HEIC

          not sure if this picture will come up

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          • Hishamawada
            Trusted Tech

            100+ Posts
            • Dec 2020
            • 174

            #6
            Re: IRA- C5250 Black dots all colors

            Even if you print only 1 color , all the drum turn , get charged , discharged and if there is any damaged spot it will pick up toner and appear on the prints. Just check the black drum and update me with the results

            Sent from my SM-G610F using Tapatalk

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            • hidius
              Trusted Tech

              100+ Posts
              • Jun 2015
              • 128

              #7
              Re: IRA- C5250 Black dots all colors

              black drum unit will be your issue. probably the cleaning foam roller disintergrating on the drum unit. take it out and have a look

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              • techandtrader
                Trusted Tech

                Site Contributor
                250+ Posts
                • Jun 2016
                • 317

                #8
                Re: IRA- C5250 Black dots all colors

                I had this going on with the three colors. It was back side about 1/2 inch thick of small toner specs. I cleaned the drums really good and finally transferred them to a different machine. Either I was finally able to clean it or the recalibration stopped it in that machine. Use your Loupe to make sure.
                Found the problem again and it was the PCR were crap and caused damage to the charge roller. I was not able to clean the charge roller to a point where they would stop the intermittent specs so the roller was changed. Problem solved and good thing because the drum was in like new condition.
                I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: IRA- C5250 Black dots all colors

                  Originally posted by copycart
                  I have one these copiers that is putting black dots or spots on the copies. Each individual color has the save problem, they are there whether internal print or copy. The spots do move, which lets me know that they are on a moving part. I get the same pattern on black as on single color copies. Fuser looks great, can't be the drums because as stated, it same pattern is there regardless of which drum is used. I pulled the ITB unit and didn't see any problem. Going to take a look at the ITB drive roller. Any ideas on this one will certainly be appreciated.
                  Have you samples what's the drum lifes
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

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                  • copycart
                    Technician

                    Site Contributor
                    50+ Posts
                    • May 2009
                    • 97

                    #10
                    Re: IRA- C5250 Black dots all colors

                    Thanks Guys, The black Drum unit was the problem

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