Canon IRA C5045i _ registration button doesn't work

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  • Ben
    Junior Member
    • Sep 2024
    • 4

    #1

    Canon IRA C5045i _ registration button doesn't work

    Hello,

    Sorry for my english,

    I have a problem with a IRAC5045i i have for a few weeks now, I think someone try to access to service mode and "play with it"...
    Now the start is very long and finally y can't acces to anything (4 button on screen) and message "can't call button settings for some reason" ?
    The worst : y can't access to settings/registration menu, tilt the button make nothing...
    I try to make update the firmware (iAC5051_V2V87) by usb and sstv481ER but it's all the same... 4button, and no registration...

    I'm not used to working with this type of equipment, I usually work with large format printers (with less complexity).

    Can someone give me some clues for this problem?

    Thanks for your help !

    Edit :
    To precise my precedent post, when i go to service mode (level 1 or 2) and
    when i try to make a setting, the service mode bug, showing start button (but no "ok") and freeze. no changes remain, everything goes back to default
    Last edited by Ben; 09-28-2024, 06:21 PM.
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