IR Adv 6555i- double feed/multiple feeds ADF

[RandyW]

IR Adv 6555i with 800,000+ scans- sometimes feeds multiple pages, but seems to happen with legal paper and not letter size.


Have replaced PICK UP ROLLER, PAPER FEED ROLLER, SEP ROLLER

1 thing that was kind of weird, if we pushed down on top of the feeder it wouldn't do it. (Grabbed a stack of letter size pages that were just copied/printed and fed through fine).
Maybe it was something with the paper.

[nicknt82]

IR Adv 6555i with 800,000+ scans- sometimes feeds multiple pages, but seems to happen with legal paper and not letter size.


Have replaced PICK UP ROLLER, PAPER FEED ROLLER, SEP ROLLER

1 thing that was kind of weird, if we pushed down on top of the feeder it wouldn't do it. (Grabbed a stack of letter size pages that were just copied/printed and fed through fine).
Maybe it was something with the paper.

can you take video of problem

[Canuck]

Replace the torque limiter and tiny roller bearings for the sep roll

[RandyW]

Replace the torque limiter and tiny roller bearings for the sep roll

We'll give that a try.

Bought some Tim Horton's ground coffee at the grocery store for work...will toast in your honor!