Canon 400if

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  • glenbennett
    Technician

    50+ Posts
    • May 2015
    • 68
    #1

    Canon 400if

    I have a canon 400if actually two and I can't seem to find it on my network. I have done all the proper IP settings. I even went into service mode and hit clear then MMI and it wiped out everything and I started all over again. Am I missing something? Both machines. Is there a way to test the network card even DHCP doesn't seem to work although it does hold the static IP. Please help me connect to my laptop. I have a delivery in the morning.

    Thank you,
    Glen Bennett
    Thank You,
    Glen Bennett
    Tags: 400if, canon, network, work
    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955
      #2
      Re: Canon 400if

      Go to service mode copier / function / system / fix-ip
      The printer obtains ip 172.16.1.100
      On the laptop, change ip to 172.16.1.101
      You are connected to a printer.

      First upgrade firmware.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

        Comment

        • glenbennett
          Technician

          50+ Posts
          • May 2015
          • 68
          #3
          Re: Canon 400if

          Originally posted by zoraldinho
          Go to service mode copier / function / system / fix-ip
          The printer obtains ip 172.16.1.100
          On the laptop, change ip to 172.16.1.101
          You are connected to a printer.

          First upgrade firmware.
          I am in service mode this morning there is no "fix-ip" after I hit system. Also where can I get firmware? Can you please email it to me?

          glenbennett66@gmail.com

          Thank you
          Thank You,
          Glen Bennett

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              2,500+ Posts
              • Mar 2008
              • 4955
              #4
              Re: Canon 400if

              Fix ip:

              Other option:

              Turn off printer.
              Turn on while holding 1 and 7

              Upgrade firmware:

              If the printer network has Internet access go to the menu:


              data management / license-other / upgrade firmware
              select the latest version and download
              Once the firmware is downloaded click to install.
              Practice makes perfect
              If it ain't broke, don't fix it
              A picture is worth a thousand words
              If you want something done right, you have to do it yourself

                Comment

                • glenbennett
                  Technician

                  50+ Posts
                  • May 2015
                  • 68
                  #5
                  Re: Canon 400if

                  Originally posted by zoraldinho
                  Fix ip:

                  Other option:

                  Turn off printer.
                  Turn on while holding 1 and 7

                  Upgrade firmware:

                  If the printer network has Internet access go to the menu:


                  data management / license-other / upgrade firmware
                  select the latest version and download
                  Once the firmware is downloaded click to install.

                  Thank you

                  I went into data management / license-other there is no upgrade firmware in there. I reset the whole machine to default now my switch box does not have a green light going to my network card. Am I missing something?
                  Thank You,
                  Glen Bennett

                    Comment

                    • glenbennett
                      Technician

                      50+ Posts
                      • May 2015
                      • 68
                      #6
                      Re: Canon 400if

                      Originally posted by glenbennett
                      Thank you

                      I went into data management / license-other there is no upgrade firmware in there. I reset the whole machine to default now my switch box does not have a green light going to my network card. Am I missing something?

                      What firmware should I download?
                      Thank You,
                      Glen Bennett

                        Comment

                        • zoraldinho
                          teacher-guide-expert-guru

                          Site Contributor
                          2,500+ Posts
                          • Mar 2008
                          • 4955
                          #7
                          Re: Canon 400if

                          Originally posted by glenbennett
                          What firmware should I download?
                          Also in service mode you have "updater" on the first page
                          What firmware should I download?
                          The latest of course. They are marked by dates and versions.
                          Practice makes perfect
                          If it ain't broke, don't fix it
                          A picture is worth a thousand words
                          If you want something done right, you have to do it yourself

                            Comment

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