Cancel print job on IR adv C5550

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Londo
    Technician
    • May 2021
    • 15

    #1

    Cancel print job on IR adv C5550

    That's a strange one. Customer send a job containing over a 100 pages by mistake, went to the photocopier, press status monitor, job was there , he highlighted that job but cancel button still shaded grey, he press red C button, cancel button still grey. I have connect remotely to check that over, the same , have try with pdf's , word documents, still can't cancel print jobs, but no problem cancelling it on web interface .
    So done the same with our workshop machine , no problem at all ?
    It there can be any settings to prevent cancelling print jobs ?
    Londo
Working...