That's a strange one. Customer send a job containing over a 100 pages by mistake, went to the photocopier, press status monitor, job was there , he highlighted that job but cancel button still shaded grey, he press red C button, cancel button still grey. I have connect remotely to check that over, the same , have try with pdf's , word documents, still can't cancel print jobs, but no problem cancelling it on web interface .
So done the same with our workshop machine , no problem at all ?
It there can be any settings to prevent cancelling print jobs ?
Londo
So done the same with our workshop machine , no problem at all ?
It there can be any settings to prevent cancelling print jobs ?
Londo