Hello!
We are in a bind. We are unable to start up our machine today because of the error E141-4046 which after digging is the purge unit. Its the week before Christmas and we still have orders we need to complete and Canon is closed on the weekend to call for support.
Anyone have ideas how to clear the message?
We tried
- putting it in service mode and clearing the count for the purge unit with no success.
- cleaning the plates on the top of the purge unit
- do the initialize of the purge unit in service mode
Does anyone know how to clear the code or to service the purge unit ourselves, at least until we can get a tech out?
We are in a bind. We are unable to start up our machine today because of the error E141-4046 which after digging is the purge unit. Its the week before Christmas and we still have orders we need to complete and Canon is closed on the weekend to call for support.
Anyone have ideas how to clear the message?
We tried
- putting it in service mode and clearing the count for the purge unit with no success.
- cleaning the plates on the top of the purge unit
- do the initialize of the purge unit in service mode
Does anyone know how to clear the code or to service the purge unit ourselves, at least until we can get a tech out?