[Misc] Need ImagePress C1 IP address to use Remote Operation Viewer

[victoryprinting]

I have an ImagePress C1 that occasionally had some touch screen issues many years back, and I used the Canon Remote Operation Viewer so I could get an image of the touch screen on my Q1 RIP screen and select it's functions with the mouse.

I am in need of that function again, and when I start the program, it says to enter the IP address of the machine, but I can't remember the address I used. It's not the address of the Q1, I tried that.

Do all C1's have a fixed IP address, or is there a way to find out what the IP address of my C1 is?

It was working at one time, so I know the software was purchased and installed on that machine.

[Phil B.]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer

I have an ImagePress C1 that occasionally had some touch screen issues many years back, and I used the Canon Remote Operation Viewer so I could get an image of the touch screen on my Q1 RIP screen and select it's functions with the mouse.

I am in need of that function again, and when I start the program, it says to enter the IP address of the machine, but I can't remember the address I used. It's not the address of the Q1, I tried that.

Do all C1's have a fixed IP address, or is there a way to find out what the IP address of my C1 is?

It was working at one time, so I know the software was purchased and installed on that machine.

You didn't print out the network pages?
What about config pages?
Step one of any tech on a service call.

Sent from my SM-G960U using Tapatalk

[Tricky]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer

Do all C1's have a fixed IP address, or is there a way to find out what the IP address of my C1 is?

Connect fiery to a computer using a crossover cable install wireshark, run wireshark.

[victoryprinting]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer

You didn't print out the network pages?
What about config pages?
Step one of any tech on a service call.

Sent from my SM-G960U using Tapatalk

I did print out the config pages and went over every line prior to my post - it just showed the network info for the Q1. I searched a long time for the IP for the C1, but found nothing - both through the Q1 and searching on my other C1 that has the good screen.

[KenB]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer

Connect fiery to a computer using a crossover cable install wireshark, run wireshark.

If you’re referring to the connection between the RIP and the printer, it’s either 10.255.255.1 or 10.255.255.2.

The 2 devices use those 2 addresses, I just don’t remember which one uses which address.

But like Skynet said, Wireshark will quickly show it; just connect and boot the machine with Wireshark running.

[victoryprinting]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer


YES YES YES! 10.255.255.2 was the answer! I knew it was something like that, but could not remember the exact address.
I was able to log in and now I can control the screen from the RIP. So I have a little breathing room while I get a new touch panel to get the screen working again.
THANK YOU!

[KenB]

Re: Need ImagePress C1 IP address to use Remote Operation Viewer

YES YES YES! 10.255.255.2 was the answer! I knew it was something like that, but could not remember the exact address.
I was able to log in and now I can control the screen from the RIP. So I have a little breathing room while I get a new touch panel to get the screen working again.
THANK YOU!