IRADV C5051 Color Spots

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  • RHodg57
    Trusted Tech
    100+ Posts
    • Dec 2013
    • 191

    IRADV C5051 Color Spots

    These spots suddenly appeared on an IRADV C5051 with over a million copies on it.
    All 3 Colors only and not black. I have been working on these machines since they were
    first out and have never seen this before. I stopped a copy job half way on an 11 x 17 page
    and the spots appear on the color drums and the IT belt. Checked the manual concerning
    image faults and nothing like this is shown.

    I have done the simple thinks like unplugging the copier and restarting.

    I am going to search through some tech pubs I still have on these old machines.

    I had went back to the machine to change the magenta drum unit due to streaks and discovered afterward that it was making the spots. Thought maybe it was something I had done but then found out it was a different issue that had occurred before I had returned.

    I realize it could possibly be developers but for all 3 to do that at the same time would be very odd.

    Any Hints besides recommending the customer upgrade?
    Attached Files
    Last edited by RHodg57; 01-11-2022, 09:40 PM.
  • Phil B.
    Field Supervisor
    10,000+ Posts
    • Jul 2016
    • 22809

    #2
    Re: IRADV C5051 Color Spots

    Originally posted by RHodg57
    These spots suddenly appeared on an IRADV C5051 with over a million copies on it.
    All 3 Colors only and not black. I have been working on these machines since they were
    first out and have never seen this before. I stopped a copy job half way on an 11 x 17 page
    and the spots appear on the color drums and the IT belt. Checked the manual concerning
    image faults and nothing like this is shown.

    I have done the simple thinks like unplugging the copier and restarting.

    I am going to search through some tech pubs I still have on these old machines.

    I had went back to the machine to change the magenta drum unit due to streaks and discovered afterward that it was making the spots. Thought maybe it was something I had done but then found out it was a different issue that had occurred before I had returned.

    I realize it could possibly be developers but for all 3 to do that at the same time would be very odd.

    Any Hints besides recommending the customer upgrade?
    If the drum(s) aren't ' burned or etched ' more than likely there is glue on the drums and belt from running cheap labels.
    You can clean it off with a soft cloth and IPA.
    Just don't scrub hard or use a scrubby pad.

    Sent from my SM-G960U using Tapatalk

    Comment

    • hidius
      Trusted Tech
      100+ Posts
      • Jun 2015
      • 128

      #3
      Re: IRADV C5051 Color Spots

      replace the toner filter behind the machine will reduce this issue. there was a tech article about this issue.

      Comment

      • RHodg57
        Trusted Tech
        100+ Posts
        • Dec 2013
        • 191

        #4
        Re: IRADV C5051 Color Spots

        Originally posted by hidius
        replace the toner filter behind the machine will reduce this issue. there was a tech article about this issue.
        Do you have that article?

        Comment

        • 40yearsplus
          Trusted Tech
          Site Contributor
          100+ Posts
          • May 2020
          • 108

          #5
          Re: IRADV C5051 Color Spots

          Just some Ideas.

          You stated you stopped the paper and saw the spots on the drum, so im guessing this was before the cleaning of the drum. You said you swapped a Drum and it stayed the same for one color also, so you are basically saying its not the drums.

          You should pull the developer and spin it and look for spots or substitute it. This is also assuming your ITB cleans itself off properly and the internal transfer rollers are good.

          Is this something that has been down a long time or in a bad environment? Did they buy the toner fresh from you, and it was not sitting around at all a long time or in the weather.

          But for you this should end up being pretty easy due to you worked on these since they came out.

          Without the info you gave us i could have guessed bad recovery mylars in the drum, now check the developers for dropping toner.

          I don't work on this just giving you some ideas to follow. 1 Million is high for a color copier maybe you can upgrade in the near future, GL.

          Comment

          • 40yearsplus
            Trusted Tech
            Site Contributor
            100+ Posts
            • May 2020
            • 108

            #6
            Re: IRADV C5051 Color Spots

            Remember your ITB cleaning unit also make sure its not clogged or waste toner full.

            Comment

            • copicatt
              Trusted Tech
              Site Contributor
              250+ Posts
              • Nov 2008
              • 356

              #7
              Re: IRADV C5051 Color Spots

              Theres definitely a drum size pattern of dots....Took me a bit to find it haha

              Comment

              • MunsterTech
                Trusted Tech
                Site Contributor
                250+ Posts
                • Sep 2014
                • 376

                #8
                Re: IRADV C5051 Color Spots

                looking at the photo supplied of the spots, the spots are repetitive, same patten every 3-4 inches or so?

                Comment

                • zoraldinho
                  teacher-guide-expert-guru
                  Site Contributor
                  2,500+ Posts
                  • Mar 2008
                  • 4955

                  #9
                  Re: IRADV C5051 Color Spots

                  Primary charge roller on Cyan and magenta drum.
                  Practice makes perfect
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words
                  If you want something done right, you have to do it yourself

                  Comment

                  • RHodg57
                    Trusted Tech
                    100+ Posts
                    • Dec 2013
                    • 191

                    #10
                    Re: IRADV C5051 Color Spots

                    Originally posted by copicatt
                    Theres definitely a drum size pattern of dots....Took me a bit to find it haha
                    It was easier to see when I ran a test page on 11X17
                    Last edited by RHodg57; 01-14-2022, 08:30 PM.

                    Comment

                    • RHodg57
                      Trusted Tech
                      100+ Posts
                      • Dec 2013
                      • 191

                      #11
                      Re: IRADV C5051 Color Spots

                      Originally posted by Phil B.
                      If the drum(s) aren't ' burned or etched ' more than likely there is glue on the drums and belt from running cheap labels.
                      You can clean it off with a soft cloth and IPA.
                      Just don't scrub hard or use a scrubby pad.

                      Sent from my SM-G960U using Tapatalk
                      I put a used ITB unit, developer and drum in the machine (all for the cyan) and that got rid of cyan spots.
                      I tried cleaning the belt and the drum that I had removed as you suggested and made sure there wasn't anything going on
                      with the developer but the spots did not go away with those parts reinstalled. The belt and the developers were long past due for being changed. Gave an estimate and the customer is going to upgrade.
                      I have had a couple machines where labels got stuck to the itb and I was able to remove them and clean off the adhesive.
                      The drums we get for those machines are not the genuine drums but I have never had that kind of problem occur.

                      Still not sure why the black wasn't effected. Thanks for you suggestions!!

                      Comment

                      • Phil B.
                        Field Supervisor
                        10,000+ Posts
                        • Jul 2016
                        • 22809

                        #12
                        Re: IRADV C5051 Color Spots

                        Originally posted by RHodg57
                        I put a used ITB unit, developer and drum in the machine (all for the cyan) and that got rid of cyan spots.
                        I tried cleaning the belt and the drum that I had removed as you suggested and made sure there wasn't anything going on
                        with the developer but the spots did not go away with those parts reinstalled. The belt and the developers were long past due for being changed. Gave an estimate and the customer is going to upgrade.
                        I have had a couple machines where labels got stuck to the itb and I was able to remove them and clean off the adhesive.
                        The drums we get for those machines are not the genuine drums but I have never had that kind of problem occur.

                        Still not sure why the black wasn't effected. Thanks for you suggestions!!
                        Sounds like the development unit ( being out of life ) could be the issue.
                        But I am leaning more towards the non oem drums.
                        Do the have coronas or pcr?
                        If pcr clean it with NuFinish.

                        Sent from my SM-G960U using Tapatalk

                        Comment

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