Can't update firmware on a C5235i

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  • carlsson
    Technician
    • Apr 2021
    • 42

    #1

    Can't update firmware on a C5235i

    My old C5235i was having a lot of printing issues, so I got hold of another one that prints beautifully. But it doesn't have the Airprint option so I want to update the firmware. However, I get an error when trying to do that.
    Management Settings > License/Other > Register/Update Software > New Firmware will give an error that reads "Applicable firmware is not registered".

    I *think* (it's difficult to find out) I currently have version 3.0.4.20. Can that be correct?

    How can I update the firmware? Any ideas?
  • ADV COPIER
    Pemain

    Site Contributor
    250+ Posts
    • Nov 2022
    • 263

    #2
    Try update via CDS
    Let's Drink our Coffee
    WhatsApp +62895325228383

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    • carlsson
      Technician
      • Apr 2021
      • 42

      #3
      Originally posted by ADV COPIER
      Try update via CDS
      Thanks. I don't really know what that is though? 🤔
      If it stands for "Centralized Device Services" that means I must have an account with Canon, am I right (which I don't)?

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      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        5,000+ Posts
        • Mar 2008
        • 5018

        #4
        Service mode>Updater
        If it ain't broke, don't fix it
        A picture is worth a thousand words

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