iR 3035 jam

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  • Zoren
    Technicien de copieur

    50+ Posts
    • Jan 2009
    • 99

    #16
    Originally posted by Ikon Princess
    Me thinks thou is not a technician!

    look who's talking, thats only your second post......

    i dont care what you think!!!

    i dont need to prove to you what brands of copiers im trained with...



    je n'ai pas besoin de votre avis
    ciao
    Just came out from hybernation.....

    Comment

    • Ikon Princess
      Trusted Tech

      100+ Posts
      • Feb 2009
      • 126

      #17
      Maybe only 2 posts but aleast I know how to get into service mode and I know how to tell if it is registration or pre-registration

      Comment

      • Zoren
        Technicien de copieur

        50+ Posts
        • Jan 2009
        • 99

        #18
        dont u think i didnt knew that.... *28............
        Just came out from hybernation.....

        Comment

        • Ikon Princess
          Trusted Tech

          100+ Posts
          • Feb 2009
          • 126

          #19
          O.K. Enough with the pissing match. Does the paper even get out of the cassette? What type of rollers do you have for the upper seperation(blue hub or tan hub)? The tan hub is the one you want. Most likely the sensor flag that is located under the metal reg. roller is worn down. It is supposed to end just under the metal roller when it is actuated and the new style has a metal piece wrapped around it. Hope this helps

          Comment

          • SCREWTAPE
            • Aug 2025

            #20
            Now, now, let's all remember that we are here to help each other.
            Zoren, I believe you have to go to service mode, Hit, Additional functions the #2&8 at the same time and additional functions again. Service mode>copier>Display>Jam. It should give you an indication, what the jam code is and show you the location and by what sensor. Jam codes related to this problem are 0107,0207,0105,0108,0205,0102,0202,ETC. Jam codes help out but there are not the only resource to solving your problem. How does the jam occur,how does the paper looks after it jams, what is the orientation of the paper(LTR-LTRR). Minor details help out a lot. I'm aware that there are times when a jam code isn't posted in the jam code history. I'm sure you will figure it out. We only get better by the day!

            As you stated, there is no perfect technician because there is no perfect machine,LOL

            Comment

            • Zoren
              Technicien de copieur

              50+ Posts
              • Jan 2009
              • 99

              #21
              1st, im not here to compete with anyone else's.....

              2nd, maybe u didnt carefully read my thread starter.. the machine have a jammed paper indication but there was no jammed paper in it.

              off and on the machine it cannot be reset.
              Just came out from hybernation.....

              Comment

              • Zoren
                Technicien de copieur

                50+ Posts
                • Jan 2009
                • 99

                #22
                @SCREWTAPE


                that is one educated suggestion that i'd like to see... coz i dont have a manual to look into...... it gives me an idea were to look at......
                Just came out from hybernation.....

                Comment

                • SCREWTAPE
                  • Aug 2025

                  #23
                  Originally posted by Zoren
                  1st, im not here to compete with anyone else's.....

                  2nd, maybe u didn't carefully read my thread starter.. the machine have a jammed paper indication but there was no jammed paper in it.

                  off and on the machine it cannot be reset.
                  Did you check the fixing assy.
                  There has to be a block sensor that is not in the open eye. There is five sensor that i"m aware of;
                  You have the pickup assy sensors which are two, one for each cassette.
                  You the pre reg, sensor that was mention earlier which is three, then you have one in the fixing assy, four and then one right above the fixing unit, five. Four out of five are visible, the one in the fixing assy is not visible.

                  This is the only thing that comes to my mind. If its a power on jam, there is a sensor being block or you can have a bad DC, thats will be the last thing. Try reseating the connectors on the DC controller.

                  Comment

                  • Oze
                    Ricoh Fanboy

                    1,000+ Posts
                    • Jul 2008
                    • 1663

                    #24
                    I understand what you're saying Zoran...even if you wanted to use I.O mode under service mode to isolate the sensor..you STILL need the manual to point you to the correct number for the sensor.
                    But there really should be a jam code if we're talking sensors here...could a cover be open?
                    A jam registering without any code can be the sign of a DC pcb failure.
                    Last edited by Oze; 03-23-2009, 01:44 AM.

                    Comment

                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1666

                      #25
                      A manual would help you go into I/O mode and see which sensor is detecting paper.

                      Comment

                      • Zoren
                        Technicien de copieur

                        50+ Posts
                        • Jan 2009
                        • 99

                        #26
                        @SCREWTAPE, Oze, Brian8506

                        when i found the machine the 1st time i went there users told me it was not working for about 3 months... the copier setup is 3 in 1. scanner, printer, copier. they tried to fixed it with their IT tech'n, b4 they decided to ask for a copier tech'n.

                        basically, i tore the machine apart from 1st and 2nd paper feeding unit up to the fixing ass'y just to look for sensors/actuators anything that a paper flows into. last thing i did is pulled out the dc controller pcb and checked it here, it turns out ok in one of my machines. the question is what have i missed there and probably overlooked something.....

                        it just pissed me to read destructive critism. i know my work. if i am having trouble like this it means i need to RTFM...... i only resort to service handbook only when i'm really exhausted thinking. the problem is i dont have that. and that machine is one and only in that area w/c is 600mi + and isolated and its not easy.....

                        thats why i'm really grateful to every info you posted here mates. coz sooner or later i'll go back there and finish the job myself...
                        Just came out from hybernation.....

                        Comment

                        • Oze
                          Ricoh Fanboy

                          1,000+ Posts
                          • Jul 2008
                          • 1663

                          #27
                          PM me your email and I'll try to send you the manual...but if we had a jam code I could send you information specific to the area of the sensor.

                          Comment

                          • Zoren
                            Technicien de copieur

                            50+ Posts
                            • Jan 2009
                            • 99

                            #28
                            unfortunately, i cant tell any jam codes... i checked it b4, what jam code was it referring to but error history was cleared... im thinking the IT tech'n managed or knows how to get into that software mode...

                            what i am doing right now is trying to simulate the error i got there.... i need to do it here b4 i'll go there.. so that i'll check again those possible sensor that gives the same jam error...
                            Just came out from hybernation.....

                            Comment

                            • CanonHPTech
                              Trusted Tech

                              100+ Posts
                              • Apr 2007
                              • 235

                              #29
                              Did you say you have to take a plane to this service call? Wow, talk about having to fix it right the first time.
                              The glass maybe half full, but less is more...
                              Printer + Fax + Copier = Jack Of Many Trades,
                              but Master Of None
                              Color Copier = Not A Color Printer
                              InkJet MFP = Not A Fax Machine
                              B/W Copier = Not A Press
                              Finisher = Deal Closer (salesman, not accessory)
                              Copier Tech = Admin's Stress Ball (Scapegoat)

                              Comment

                              • Brian8506
                                Service Manager

                                Site Contributor
                                1,000+ Posts
                                • Feb 2009
                                • 1666

                                #30
                                I would think that if you power off and back on that it should give you a power up jam which should generate a code under display/jam in service mode. What state is the machine in. Maybe someone on this forum can help.

                                Comment

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