How can i remove that ?

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  • tjrtkdqja123
    Banned User
    • Feb 2022
    • 21

    #1

    How can i remove that ?

    KakaoTalk_20220330_211253733.jpg

    Is there any way to remove the message?
  • Drivee
    Trusted Tech

    250+ Posts
    • Nov 2020
    • 322

    #2
    Re: How can i remove that ?

    Do you using OEM cartridges? What is printer model?
    You don't have chips on cartridges?

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2455

      #3
      Re: How can i remove that ?

      Originally posted by tjrtkdqja123
      [ATTACH=CONFIG]52766[/ATTACH]

      Is there any way to remove the message?
      press "I agree"

      Comment

      • Juggy
        Technical Support

        100+ Posts
        • Sep 2007
        • 101

        #4
        Re: How can i remove that ?

        Originally posted by tjrtkdqja123
        [ATTACH=CONFIG]52766[/ATTACH]

        Is there any way to remove the message?
        Update to latest firmware. New firmware will override this error. Contact Canon Authorized Partner or Canon Company for more information

        Comment

        • tonerhead
          Senior Tech

          500+ Posts
          • Sep 2009
          • 582

          #5
          Re: How can i remove that ?

          I don't know the tech pub, but canon can't get chips for the toner and started shipping oem toner with a label on box explaining your message to customer. I also believe it is over-ridden in the firmware update. For now just press I agree.
          I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


          Especially when it comes to sex

          Comment

          • tonerhead
            Senior Tech

            500+ Posts
            • Sep 2009
            • 582

            #6
            Re: How can i remove that ?

            I don't know the tech pub, but canon can't get chips for the toner and started shipping oem toner with a label on box explaining your message to customer.  I also believe it is over-ridden in the firmware update.  For now just press I agree or cancel.
            I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


            Especially when it comes to sex

            Comment

            • Drivee
              Trusted Tech

              250+ Posts
              • Nov 2020
              • 322

              #7
              Re: How can i remove that ?

              Toner status will be 100%, on the end it will go to 10%, then 5% and then 0%. From 10 to 0 you can print 1000 pages.

              Or just bay chips and add them to cartridges.

              Comment

              • Drivee
                Trusted Tech

                250+ Posts
                • Nov 2020
                • 322

                #8
                Re: How can i remove that ?

                He is in Korea, they have and they make chips..

                Comment

                • B0265
                  Senior Tech

                  500+ Posts
                  • Jan 2007
                  • 718

                  #9
                  Re: How can i remove that ?

                  Interim Toner - Canon UK

                  Comment

                  • giogi
                    Engineer senior

                    100+ Posts
                    • Jan 2016
                    • 182

                    #10
                    Re: How can i remove that ?

                    please upgrade the system software and the problem go away
                    "Knowledge is a source, but unfortunately ignorance is a sea."

                    Comment

                    • tjrtkdqja123
                      Banned User
                      • Feb 2022
                      • 21

                      #11
                      Re: How can i remove that ?

                      Originally posted by Drivee
                      Do you using OEM cartridges? What is printer model?
                      You don't have chips on cartridges?
                      oem tonner (x)
                      model : 5550i
                      have a chips

                      Comment

                      • tjrtkdqja123
                        Banned User
                        • Feb 2022
                        • 21

                        #12
                        Re: How can i remove that ?

                        Originally posted by Gift
                        press "I agree"
                        If you click Agree, the message disappears, but when you turn on the power, a message is created again.

                        thank you for your help

                        Comment

                        • tjrtkdqja123
                          Banned User
                          • Feb 2022
                          • 21

                          #13
                          Re: How can i remove that ?

                          [QUOTE=Juggy;2127228]최신 펌웨어로 업데이트하십시오. 새 펌웨어가 이 오류를 무시합니다. 자세한 내용은 Canon 공인 파트너 또는 Canon 회사에 문의하십시오.[/인용]

                          thank you for your help
                          I solved that problem.

                          Comment

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