Having trouble scan to email

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193

    #1

    [Misc] Having trouble scan to email

    After resetting copier emails using 2 step verification some of the copiers are giving a smtp authentication error the next day. The only fix is upgrading software and doing an MMI clear is there any way to fix this problem without the clearing of the MMI
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5001

    #2
    Re: Having trouble scan to email

    Turn on 2 step verification on your google account. Add a new device. (Others)
    You receive a code that you enter instead of a password.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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    • SAZ911
      Trusted Tech

      100+ Posts
      • Mar 2013
      • 193

      #3
      Re: Having trouble scan to email

      Originally posted by zoraldinho
      Turn on 2 step verification on your google account. Add a new device. (Others)
      You receive a code that you enter instead of a password.
      Hi,

      As mentioned above by Zoraldinho, you can generate a "Mail App Password" for each device,

      see below link for deets,

      Sign in with App Passwords - Gmail Help


      Look under "Create & Use App Passwords"

      Cheers,
      SAZ911..........

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