Canon ir adv DXc3720i Screen Calibration

[Elmo]

Hi all
I have a IR ADV DXC3720i machine comes to ready display works but the touch screen does not respond to touch after firmware update
is there a calibration procedure or do i need to replace the touch screen
Thanks

[giogi]

Re: Canon ir adv DXc3720i Screen Calibration

enter service modes and press the '5' key three times.
Crosses will appear which you must press.
this is the calibration procedure.

[Elmo]

Re: Canon ir adv DXc3720i Screen Calibration

Thanks for the reply
it was a strange one
i originally updated via service mode updater that's when the touch screen became un responsive
got the firmware from copier-tech and updated via sst tool the touch screen now working
go figure any how long test and all working as it should

[wcanonw]

Re: Canon ir adv DXc3720i Screen Calibration

Thanks for the reply
it was a strange one
i originally updated via service mode updater that's when the touch screen became un responsive
got the firmware from copier-tech and updated via sst tool the touch screen now working
go figure any how long test and all working as it should

can you send me the firmware :/