canon c5240a error code e227-0101

[acsolutions]

Hello, error code relates to possible reader controller.
Pulled out the meter and it's not functioning. I suspect power supply or relay b
It also shows the front door is open. I will probably pull some boards before going back
To customer location. I'll be returning with a power supply, relay and reader controller as well as a functional volt meter. Any suggestions? Thanks

[wcanonw]

Re: canon c5240a error code e227-0101

Hello, error code relates to possible reader controller.
Pulled out the meter and it's not functioning. I suspect power supply or relay b
It also shows the front door is open. I will probably pull some boards before going back
To customer location. I'll be returning with a power supply, relay and reader controller as well as a functional volt meter. Any suggestions? Thanks

E227 0101 04 Title Power supply (24V) error
Description 24V port error when the power of DF Unit is turned ON
Remedy 1. Turn OFF and then ON the power.■
2. Check the connection between Reader and Printer,
and check that the Cable is not open-circuit. ■
3. Check the 24V port of the Reader Controller PCB and
DF Driver PCB. ■
4. Check the power supply and Relay PCB on the Printer
side. ■
5. Replace the Reader Controller PCB and DF Driver
PCB