ir 3570 hd

[euro scott]

i recently replaced the hd in a 3570. i am now trying to format the hd and load the new system software. i recently updated the system software through usb on an ir 1023. is usb possible on the 3570? when i try to use the network i get all sorts of errors. please help.

[Guest]

The machine and its accessories may be upgraded by replacing DIMM-ROM or using the Service Support Tool (hereafter, SST) installed on a personal computer(PC). Through USB you can not.

[euro scott]

i have the ip address in the sst set to the default. what other settings can i change in the sst? should i be on the network or connect directly to the machine? thanx

[Guest]

IP for computer with SST 172.16.1.101
Swich ON copier hold 1+7
FIX IP for copier 172.16.1.100
Service mode=>COPIER > FUNCTION > SYSTEM>DOWNLOAD = Ok!

[euro scott]

thanx, i'll give that a shot

[wingnut132]

If you replace the Hard Drive you CAN NOT startup with 1& 7 you need to STARTUP with 2 & 8 then fromat hard drive first

[euro scott]

how do i format the drive? i can't get the sst to communicate with the copier

[Guest]

check network connection

View IP of computer with command ipconfig /all
for copier ping 172.16.1.100 /-t

[mrfixit51]

how do i format the drive? i can't get the sst to communicate with the copier

Standard IP address of PC for SST is as follows.
IP Address: 172.16.1.160
Subnet Mask: 255.255.255.0

Turn on the copier by holding down the 2 and 8 keys, and place the copier into download mode. Select Single from the choice of software and then on to format hd. After finishing the format, you can choose the ALL_HDF
selection. It should load all the software for you. Read the little onscreen prompts in the SST for information about what to do, and when to do it.

[Guest]

Standard IP address of PC for SST is as follows.
IP Address: 172.16.1.160
Subnet Mask: 255.255.255.0

Turn on the copier by holding down the 2 and 8 keys, and place the copier into download mode. Select Single from the choice of software and then on to format hd. After finishing the format, you can choose the ALL_HDF
selection. It should load all the software for you. Read the little onscreen prompts in the SST for information about what to do, and when to do it.

Euro Scott, It get no clearer than the quote above.
Follow the steps and you should have no problems.
You only used 1&7 when you want to upgrade DCCON & RCON, as you will see, after the firmware is meant then it will be ready to be loaded on to the HDD, reboot and the download shell will install the firmware. Wait till you see, Shut off power switch!. When you reboot one more time, hold down 1&7 for fixed IP mode and go into service =>COPIER > FUNCTION > SYSTEM>DOWNLOAD = Ok! And continue the process as follows by the SST.

[euro scott]

thanx to all for the responses

[Guest]

thanks to all for the responses

Was your problem resolved?
If so what was the solution!
Thanks in advance,

Screwtape.

[euro scott]

unfortunatly i am still fighting this thing. no matter what i do i end up with a communication error. this is my first try at a 3570 hd, and i am striking out big time. i'm sure once i figure it out it will be some small thing i have been overlooking all along. i apprieciate all the info you all have given me. thanx

[Guest]

Maybe you are doing it correctly, maybe the HDD is no good!
Step by step, describe the procedure that you doing, if you don't mind..

[euro scott]

i set the ip on the computer, then plug in the cat five cross over cable to the computer and copier, then i start the sst, then register the software in the sst, then i start the copier in download mode, then i start the download. every time i get an error on the sst. the error comes up in a pink box and says communication error with a bunch of question marks.