Canon IR C3220 drums

[copyguy1642]

I have a customer that just picked up a used IR C3220. I'm wondering about the drum life. From what I see that have a rated life of 40K. I noticed on this forum that people list drum lives at 285% and 360%. Do they ever time out & shut you down like the Konica's and the Mita's? What king of indication do they give? Thanks

[Karsten]

yes they do shut the machine down. You will get an E020-xxxx. The xxxx will differ depending on which drum is causing it. I haven't quite figured out what actually triggers the error code.
We here usually replace the drums either when the customer gets the code or when CQ gets bad, depending on how far away the customer is.

[copyguy1642]

drum

So does this error code come up at 40K? If some says drum life is at 200% does that mean there are 80,000 copies on drum unit? what actually happens when you reach 40K... does machine say something like replace drum soon? Do the drums just keep going until it detects some error with the unit?
Thanks for any replies

[Kopyrtek]

If the indication for drum replacement is turned on in service mode then the operator will get a "Replace drum" message.It is off by default,if i recall,but you can let them run until they code out as Karsten said or until the CQ gets so bad you have to replace them.But they dont code out after 40k...although i have had some not even make 40k.

[peterepeat]

What actually causes the them to code out is when the image density on the drum gets below threshold during it's control rotation. If you look in service mode - "misc" ===> "display", it will give you the % of the oem drum life (40k). Usually you will get at least 2-300% before it needs to be replaced in a normal business-color environment.
Karsten is correct in that the sub-code will indicate the bad drum.
04B0- BLACK
03B0- CYAN
02B0- MAGENTA
01B0- YELLOW

[copyguy1642]

Thank you guys.
Does anybody rebuild these( are supplies available to do it?)

[peterepeat]

I've taken them apart to clean the charge roller & get a little more life but it's not real pretty. I don't know of any sources for rebuilding supplies or rebuilt units. Canon's color boxes are very expensive on the supply side.

[Oze]

The record for me on a Black 3200 drum so far is 580%.
Now...if I go to a machine for a non-CQ related issue,as part of the general service I always do a pg5 Halftone testprint for each colour drum to check the CQ of each drum...especially if the drums are over 150%.
If the CQ looks ok on each test print I leave the drums and check them on the next service call.

[Kopyrtek]

Oze you bring up a good point.At what time do you really need to replace the drum units?As i see it, you have come up with a replacement point for yourself.As for me, i am the only one to work on the 5180's and i do about the same.As long as the CQ is good for the customer and they arent too far past life i will let them go.Only have gotten past 300% on the black before i replaced the drum on my best machine and they have over 1 million on it in just over 2 years.

[Oze]

Oze you bring up a good point.At what time do you really need to replace the drum units?As i see it, you have come up with a replacement point for yourself.As for me, i am the only one to work on the 5180's and i do about the same.As long as the CQ is good for the customer and they arent too far past life i will let them go.Only have gotten past 300% on the black before i replaced the drum on my best machine and they have over 1 million on it in just over 2 years.

The 5180 drums(especially black) will begin to dump at almost exactly 200% so I advised my service manager to make sure that all us techs replace the drum units once they hit the 200% mark...otherwise it's a royal pain in the butt having to pull the itb out..vacuum and clean up the itb assy.
I noticed that we were going to machines for registration issue and when you checked the drum life they were all over 200%.

[copyguy1642]

Canon IR C3220 E020-0181

They are now getting a E020-0181 code. The manual talks about the yellow unit (

The actual value is considerably
high in relation to the ITB surface
reflectance when a new
drum is fitted.
The fault occurs while ATR control is being

executed.

But this is not a new drum unit. Code will reset but come up again later. Is this generally a bad image unit? It mentions transfer belt, might that be the issue? I'm an old tech new to the canon color, any help would be appreciated

[Oze]

E020 Error Codes: iR C3200 Series

Approved

Symptom
E020-xxxx

Cause

• E020-0181: It was found that the projection on the Service Case (FB6-2994-000) had broken off. This plastic arm is needed to open the shutter on the salt sensor when the front door is closed.
• E020-0181: Dirty SALT sensor.
• E020-0181: Faulty SALT sensor.
• E020-0140: (faulty yellow drum) turned out to be the Drum Drive Assembly.

Action

• Replacing the Service Case (FB6-2994-000) corrected the E020-0181.
• Cleaning the SALT sensor corrected the E020-0181.
• Replacing the SALT sensor (FH7-7601) with a new one corrected the E020-0181.
• Replacing the Drum Drive Assembly FG6-8964-000 (in rear of machine behind HVT, DC Controller and Main Controller) corrected the E020-0140.

[Guest]

You say this isn't a new drum. Replace the yellow drum.