Hi
Went to this non contract pro4100 LFP, customer reports that it constantly cleans, thus using inks and maintenance cartridges. Noticed that the purge unit wasn't locking in the head, replaced the purge unit and maintenance cartridge, the purge unit was a year old and is the PF10 printhead. The machine is 3 yrs old and has 262632.2m2 on it. After replacing the purge unit, the machine starts in a cleaning loop, cleans and does nozzle check, then cleans and nozzle checks again etc. When in service mode, the machine starts as normal, prints nozzle checks, 1st nozzle check showed a few blocks missing, wiped the head and prints normally, but when in user mode, back to the cleaning cycle. No errors in the log. Any ideas?
Went to this non contract pro4100 LFP, customer reports that it constantly cleans, thus using inks and maintenance cartridges. Noticed that the purge unit wasn't locking in the head, replaced the purge unit and maintenance cartridge, the purge unit was a year old and is the PF10 printhead. The machine is 3 yrs old and has 262632.2m2 on it. After replacing the purge unit, the machine starts in a cleaning loop, cleans and does nozzle check, then cleans and nozzle checks again etc. When in service mode, the machine starts as normal, prints nozzle checks, 1st nozzle check showed a few blocks missing, wiped the head and prints normally, but when in user mode, back to the cleaning cycle. No errors in the log. Any ideas?