E713-0000

[Guest]

Got this 105+ with a Saddle finisher K3.
Client said, when he put the machine on
about a minute or two he heard a pop and
the error code E713-0000 poped up.

Got there and the message at the bottom said,
"Finisher cannot be used". Go into service mode and
the sorter is gone. No power.. the finisher is dead!

Going back tomorrow with a switching regulator PCB unit to see
if this works. Some say to check the AC fuse pcb, but im gonna
go with my gut feeling. Any ideas..

[Kopyrtek]

Screwtape,how are you my friend?I think you are on the right track.Those two components are the ones that cause the E713.But as always,go with your gut instinct.

[Guest]

The switching regulator PCB unit resolved it.

[Kopyrtek]

Gut feelings are the best to follow.Glad you got the customer back up and running.Thanks for letting us know what you found too.