here in sunny florida, i have many cutomers with humid paper. most machines deal with it pretty well accept when it comes to duplexing. i try to explain to the customers how humid paper curles when it is heated in the fuser and this problem is amplified on duplex, but i think sometimes the wall would understand better! i turn the fuser temp down to try and help, but that only goes so far. is there anything else i can do? i know its not the fault of the machine, but the customers just dont get it! thanx
ir 3300 curled paper
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during monsoon some customers pre-heat the paper , ofcourse its practical only if volumes are low. You could also switch paper with less water content. Might go haywire with the costs but would get the job done.a machine is only as good as your tech : source:screwtape ; the scary oneComment
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sgcopiertech
It's very difficult for customers to accept that the environment can be a very huge factor in the reliability of a machine...Comment
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Guest
I had a problem with paper.
I got a fresh packet of there paper and after 2 copies I had a PJ.
I got a fresh packet of better quality of there paper and ran 200 copies no PJ.
Then I said see and they said oh yes!
If they have a paper problem not much you can do but arm yourself with better paper and show them.
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Guest
Originally posted by marc.lucasTell them to get air con! surely they need it anyway!?
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here in sunny florida, i have many cutomers with humid paper. most machines deal with it pretty well accept when it comes to duplexing. i try to explain to the customers how humid paper curles when it is heated in the fuser and this problem is amplified on duplex, but i think sometimes the wall would understand better! i turn the fuser temp down to try and help, but that only goes so far. is there anything else i can do? i know its not the fault of the machine, but the customers just dont get it! thanxComment
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