IR 8500 Canon

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Angel Torres Jr

    #1

    IR 8500 Canon

    I'm getting an error code e000020-0010 on an Image Runner 8500?
    Please help
  • Kopyrtek
    Copier Psychologist

    250+ Posts
    • Jan 2007
    • 407

    #2
    Pull your toner bottle out and check that the end is not broken.Also check that the dv unit is plugged in properly

    Comment

    • davidj7
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2009
      • 1107

      #3
      go to factory settings and check which of the 3 sensors are showing toner present(its in page 30).One of them would be having value-0 ,depending on the location of the sensor check the fault in the preceeding tank or toner bottle.
      a machine is only as good as your tech : source:screwtape ; the scary one

      Comment

      Working...