ir7200 department ID appear

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  • Matoku
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 173

    #1

    ir7200 department ID appear

    Hello I facing this problem with no idea to get rid of it.
    the problem is, when I turn off the copier and the dept ID and Password
    requiered. I means is it appears without I turn on the dept ID in system setting.I cleared the MMI in service mode>copier>function>clear>IMM>OK>switch off >switch ONN the machine and it disappear. after I turn off the machine in 5 munite and turn it on again, the dept ID come back on screen .anyone have an idea please help me.

    thank you.
  • nivssluck
    Trusted Tech

    100+ Posts
    • May 2008
    • 228

    #2
    Just clear the PWD or MNCON

    Comment

    • davidj7
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2009
      • 1107

      #3
      you need to replace battery on DC board
      a machine is only as good as your tech : source:screwtape ; the scary one

      Comment

      • Matoku
        Trusted Tech

        100+ Posts
        • Feb 2008
        • 173

        #4
        the battery in MFP is dead. so temp solution i Change the mfp.

        Comment

        • davidj7
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2009
          • 1107

          #5
          oops i meant MFC not DC board,my mistake
          a machine is only as good as your tech : source:screwtape ; the scary one

          Comment

          • andy21557
            Help Desk Technician

            50+ Posts
            • Jul 2009
            • 62

            #6
            password clear

            1) Go into Service Mode by hitting [Additional Functions-2 and 8-Additional Functions]
            2) Select [COPIER]
            3) Select [FUNCTION] (One of the buttons across the top of the LCD)
            4) Select [CLEAR]
            5) Scroll to screen two of the LCD using the Right arrow key.
            6) Select [PWD-CLR]
            7) Hit [OK]
            8) Hit the RESET button twice in order to return to the Main LCD Screen.

            This will turn off the Department ID Management feature on the machine (without deleting the configured Department IDs and Passwords) and will clear out (delete) the System Manager ID and Password.

            It might be necessary to Power the unit Off and then Back ON.

            Comment

            • time2fly
              Trusted Tech

              100+ Posts
              • Jul 2008
              • 134

              #7
              yup battery, do that and that should clear everything else.

              Comment

              • Matoku
                Trusted Tech

                100+ Posts
                • Feb 2008
                • 173

                #8
                clear the error everything not help. after switched off for 5 minute and switch on it come back.

                change the mfc pwb is the solution, because the backup battery on
                the mfc o voltage>0 volt<.

                thanks.

                Comment

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