IR 1023 if niose with toner cartridge

[pontiac]

New problem i have not seen, Went out to replace drum unit the same same way i have done 20 times before when i reinstalled toner cartridge the copier makes a growling binding sound and the copies are very light on the rear almost blank, when i remove the toner, copier works great. Machine only has 35000 prints. anyone experience this problem before.. Thanks

[mrfixit51]

New problem i have not seen, Went out to replace drum unit the same same way i have done 20 times before when i reinstalled toner cartridge the copier makes a growling binding sound and the copies are very light on the rear almost blank, when i remove the toner, copier works great. Machine only has 35000 prints. anyone experience this problem before.. Thanks

I have not run into this yet, but did you try putting back in old drum to see if noise occured then? You could have a binding drum. I have not seen it with the 1023, but the larger copiers have from time to time run acrossed a binding drum.

[pontiac]

binding noise

Yes i did reinstall old drum and noise is the same, no noise when toner removed, also did try another toner cartridge. same thing, before i replaced anything i let the customer finish a print job other than drum marks on pages copier was working great....thanks for feedback.

[Magebomba]

check the swing arm that attaches to the door. it rubs causes noise when gear from drum in introduced