Canon IR5570 e001-0001/0002

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  • clgunz
    Junior Member
    • Jun 2009
    • 4

    #1

    Canon IR5570 e001-0001/0002

    Help machine works well during the day. during power-up from sleep mode i get these errors e0001/0001/0002. After i clear the error the machine seems to work well. have already replaced all thermistors but not the thermal switch. it only seems to do it from sleep mode.
  • Kopyrtek
    Copier Psychologist

    250+ Posts
    • Jan 2007
    • 407

    #2
    The E001 is caused by the a failure of the fixing heater to reach over 100 degrees C within a specific time reference. When the error code of E001 is reset and the imageRUNNER 5055/5065/5075 is immediatly turn on again, the fuser is pre heated and meets the 100 degree C specified time frame. Replacement of the Upper Fixing Roller or Fixing assembly is required to resolve this error.
    I would upgrade the firmware also if it hasnt been already.

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    • mrfixit51
      Lead Service Technician

      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      As a side note...

      Under additional functions, the machine has two states of fuser temp under energy saving settings low and high. I always choose high when I set up my new copiers. 2nd or 3rd page in I believe.
      "Once a King, always a King, but once a Knight is enough!"

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      • mtech
        Technician

        250+ Posts
        • Mar 2007
        • 307

        #4
        Someone turned off process control. Make sure it is turned on. There is a bulletin on this. Change the wires and turn on process control! Very common.

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        • smiley
          Senior Tech

          500+ Posts
          • Aug 2008
          • 616

          #5
          where can we fund proces control?
          there is no glory without sacrifice

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