canon w6200

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  • northerntech
    Technician

    50+ Posts
    • Jun 2008
    • 69

    #1

    canon w6200

    i did a head swap on this printer now i get an error code E02802 and the printer will not accept new head any info anybody? in the service mode history there are alot 040000 codes as well. thanks!
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    When you change the printhead in these printers, there are other parts to change as well or the printer will not accept the new printhead. Did you also change the printhead PCB? and cable?


    HtH
    Paul@justmanuals.com

    Comment

    • Oze
      Ricoh Fanboy

      1,000+ Posts
      • Jul 2008
      • 1663

      #3
      You also need to fit a new cleaning cartridge.
      Did you purge the printhead before changing it?

      Comment

      • northerntech
        Technician

        50+ Posts
        • Jun 2008
        • 69

        #4
        a reply to both of you No and No with the new print head was a instruction sheet (and as a man i did read it first) i was suppossed to upgrade the firmware of printer then install printhead. problem is old print head is in an error state so the firmware tool wont let me upgrade so the new head is not be recognized??? now Decsion one ( the out of warranty service center in Canada doesn't work on this model>>>> no support at all now i am up the creek thanks for your reply's Terry

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          This is where having the manual comes in handy.

          Paul@justmanuals.com

          Comment

          • Oze
            Ricoh Fanboy

            1,000+ Posts
            • Jul 2008
            • 1663

            #6
            Originally posted by northerntech
            a reply to both of you No and No with the new print head was a instruction sheet (and as a man i did read it first) i was suppossed to upgrade the firmware of printer then install printhead. problem is old print head is in an error state so the firmware tool wont let me upgrade so the new head is not be recognized??? now Decsion one ( the out of warranty service center in Canada doesn't work on this model>>>> no support at all now i am up the creek thanks for your reply's Terry
            Leave it with me...
            It's Friday night here so on Monday I'll see what I can find out as a work around for you.

            Comment

            • northerntech
              Technician

              50+ Posts
              • Jun 2008
              • 69

              #7
              Thankyou CHEERS!

              Comment

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