iR C3220: machine restarts when using "send to file" function

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  • sgcopiertech
    • Jul 2025

    #1

    iR C3220: machine restarts when using "send to file" function

    anybody experienced this problem?

    photocopy and printing is working fine

    but when you use the "scan to file" function

    the machine would just restart by itself.

    thanks!
  • D_L_P
    Self Employed

    1,000+ Posts
    • Oct 2009
    • 1196

    #2
    I'd try reinstalling system software. Reseating memory fixes a lot of weird problems too. If that doesn't work then I'd replacethe HDD. Possible bad sector on the HD? Maybe just the partition used for scanning, which would let copy/print work fine.

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    • sgcopiertech

      #3
      thanks! technician is on the way, i'll keep you posted.

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