Service Mode entering for Canon IR3300

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  • joshinitinj
    Technician
    • Nov 2009
    • 11

    #1

    Service Mode entering for Canon IR3300

    Hi,
    I want to enter service mode in Caon IR3300. I came to know through internet, on pressing *, 28 (2 & 8 together for some time),
    * you can enter in service mode. I tried lots of time but could not enter in Service mode. Can anybody help me where am I wrong??
  • pga
    Technician
    • Jul 2009
    • 67

    #2
    yes. u should able to access it. or press * 49 *

    Comment

    • joshinitinj
      Technician
      • Nov 2009
      • 11

      #3
      Thanks,
      I will try *49*. Could also clear my below doubts??
      1. 4 & 9 should press at the same time
      2. how much time interval is require between * & 49 and again for *

      Comment

      • SCREWTAPE
        • Jun 2025

        #4
        Originally posted by joshinitinj
        Thanks,
        I will try *49*. Could also clear my below doubts??
        1. 4 & 9 should press at the same time
        2. how much time interval is require between * & 49 and again for *
        The 4&9 does not apply to these models. Stick with the 2&8 sequence,just keep trying. Hit reset once in a while then try again.

        Comment

        • D_L_P
          Self Employed

          1,000+ Posts
          • Oct 2009
          • 1196

          #5
          Originally posted by joshinitinj
          2 & 8 together for some time
          Just hit 2 & 8, you do not need to hold it down. And I agree with Screwtape sometimes it takes a few tries (and correct about the 4&9 alt didn't start until 2270's).

          Comment

          • andy21557
            Help Desk Technician

            50+ Posts
            • Jul 2009
            • 62

            #6
            3300

            technicially its not the * button its additional functions button its the * with the circle around it

            Comment

            • pengtech
              Technician
              • Apr 2009
              • 41

              #7
              I agree with Andy, maybe he got the wrong * button. It should be the * with the circle right below the ? button. If it won't work possibility that one of the button is not working ( poor contact ).

              Comment

              • Sturay

                #8
                The Yellow Reset button! ! !

                The correct sollution is "User settings, 2&8, User settings" if the LUI (Local User Interface" hangs or locks the possibilty of entering the Service mode, press (the yellow) Clear/Restet button and try again.
                The Yellow button will work as a release button, if you fail to enter the right combination.
                Good luck!
                "User setting" a.k.a.: star boy, nose star, fan brain or star fellow

                Comment

                • mrfixit51
                  Lead Service Technician

                  1,000+ Posts
                  • Oct 2008
                  • 1975

                  #9
                  Originally posted by Sturay
                  The correct sollution is "User settings, 2&8, User settings" if the LUI (Local User Interface" hangs or locks the possibilty of entering the Service mode, press (the yellow) Clear/Restet button and try again.
                  The Yellow button will work as a release button, if you fail to enter the right combination.
                  Good luck!
                  "User setting" a.k.a.: star boy, nose star, fan brain or star fellow
                  Hi Sturay,
                  Is your button actually labeled User Settings? In the US, the button is labeled Additional Functions...
                  "Once a King, always a King, but once a Knight is enough!"

                  Comment

                  • SCREWTAPE
                    • Jun 2025

                    #10
                    Originally posted by joshinitinj
                    Hi,
                    I want to enter service mode in Caon IR3300. I came to know through internet, on pressing *, 28 (2 & 8 together for some time),
                    * you can enter in service mode. I tried lots of time but could not enter in Service mode. Can anybody help me where am I wrong??
                    I know I answered before. I was wondering... Why do you need to get into service mode?

                    Comment

                    • Sturay

                      #11
                      Hi Mr Fixit!

                      Yes, you are soo right, additional settings is the correct name for it! Sorry!

                      Comment

                      • mrfixit51
                        Lead Service Technician

                        1,000+ Posts
                        • Oct 2008
                        • 1975

                        #12
                        Originally posted by Sturay
                        Yes, you are soo right, additional settings is the correct name for it! Sorry!
                        Nothing to be sorry about, I know that Canon markets different model numbers in different parts of the world, I just didn't know if they were labeling the operators panel differently as well
                        "Once a King, always a King, but once a Knight is enough!"

                        Comment

                        • andy21557
                          Help Desk Technician

                          50+ Posts
                          • Jul 2009
                          • 62

                          #13
                          here ya go
                          Attached Files

                          Comment

                          • jdichter
                            Technician
                            • Oct 2010
                            • 18

                            #14
                            Re: Service Mode entering for Canon IR3300

                            I'm trying to enter service mode in my machine, when I press 2&8 it brings me to download mode. Anyone have any information on service mod?

                            Thanks.

                            Comment

                            • mrfixit51
                              Lead Service Technician

                              1,000+ Posts
                              • Oct 2008
                              • 1975

                              #15
                              Re: Service Mode entering for Canon IR3300

                              Originally posted by jdichter
                              I'm trying to enter service mode in my machine, when I press 2&8 it brings me to download mode. Anyone have any information on service mod?

                              Thanks.
                              The only way pressing 2 & 8 and getting into download mode is during power up.

                              To get into service mode, copier must already be powered up, then

                              press additional functions button
                              press 2&8 together at same time
                              press additional functions button

                              if it does not work first time, press reset button and try again till you see the service mode screen...
                              "Once a King, always a King, but once a Knight is enough!"

                              Comment

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