Canon IR3320 E000540-0002

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  • MrAllen
    • May 2025

    #1

    Canon IR3320 E000540-0002

    Can any one give me a part that would be needed to fix this error. I'm thinking about replacing the Stack Motor Driver Assembly and the DC Controller on the Saddle Finisher G1.
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Not sure whether the iR400 and the ir3320 stacker are the same but maybe this will help:
    Symptom
    Error Code E540.

    Cause
    Care should be taken if safety switch MS3 is replaced, as it is possible to install the switch 180 degrees or upside down. Improper installation will present the following codes. iR400 with Finisher-C1 / Saddle Finisher-C2 will exhibit E540-0002. iR5000/6000 with Finisher-F1 / Saddle Finisher-F2 will exhibit E540-0003.

    Action
    Install MS3 switch so that the arm is facing towards the ground. Another tip is that when the bin assembly is placed in the finisher the left rail will catch on the switch if it is upside down.

    Comment

    • MrAllen

      #3
      Oze, What exactly does the switch do on the finisher? What it will do is make an attempt to move then errors out

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Does it make a grinding noise as it attempts to move?
        Most finishers have a face plate in front of the swing guide that is supposed to raise and lower but sometimes the tray itself can get caught up on this and it can stop the tray from lifting.
        Try these:

        Symptom
        E531, E5F1, E540 only when stapling.

        Action
        Replacing connector CN9 4H1-6462-000 and clock pulse sensor PI14 WG8-5421-000 resolved problem. ..

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Symptom
          We have been seeing a few (5 so far) new and nearly new saddle finisher G1 having error code E540 coming up on install or within the first few months after installation.

          Cause
          I have found that the tray will find home position at first switch on but when the first copies are being made the tray moves up past the home position causing the error, it is as thought it is trying to reference home position just before the copy comes out and when this happens the error occurs.

          Action
          I have found the the sensor is not being actuated enough by the tray and or the sensor flag (4A1-7292-000) to the tray home position sensor PI9 (WG8-5362-000), to fix this problem in the field all that is needed is a small piece of black electrical tape to extend the leading edge of the sensor flag by 1/2 - 1 mm any longer will cause error codes.

          Note - The parts # are from the saddle finisher G1 parts manual on page Q24-1 - Q24-2

          Comment

          • Oze
            Ricoh Fanboy

            1,000+ Posts
            • Jul 2008
            • 1663

            #6
            pm with an email and I'll send you a TB article

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Tossin' some wood on the fire...

              To add to this, I have seen trays that were pushed down on or lifted up on the outside edge, changing the gap between the actuator for the sensor and the tray edge closest to the body of the finisher... Put an eyball on that and you may see a larger gap than normal.
              "Once a King, always a King, but once a Knight is enough!"

              Comment

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