iR C3220 - does not see N1 finisher

[kuby]

Have a C3220 that does not see the N1 finisher. I know that the finisher is working (it works on another machine). Have plugged it into the pedestal and nothing. Plugged it into the machine and nothing. I did look at the Log and did see two codes, a E716 and a E712. The doc feeder works and it copies great, it does everything it is supposed to minus the finisher. Just does not see the finisher at all. When I go to service mode, it does not list the finisher.

Have not seen this one before. Help would be appreciated.

Thanks

[alex@wocltd.com]

it a fuse on the back of the ped that has blown.....pretty common

[Oze]

It usually blows because somebody unplugged the finisher while the machine was powered up.

[kuby]

Fuse is OK. Still nothing, so I took the pedestal apart and made sure everything was plugged in good. Did the same on the dc controller. After I restarted the machine, hey the finisher showed up and started working.
Thanks

[kuby]

Well now after sitting turned on over night, I come in to find it has a new code, E713. I know what it says in the manual, it is a communication error with the pedestal. I guess the boards in the pedestal are bad?

[Oze]

Yeah..so far everything's pointing towards the cassped.