canon ir2020i blue screen

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  • srv
    Technician

    50+ Posts
    • Aug 2008
    • 82

    #1

    canon ir2020i blue screen

    Hi there.I have an ir2020i that is showing a blank blue screen when it has been left sitting idle for a while.The customer needs the fax option 24 hrs but when the screen goes blue nothing works.There are no errors showing and there is no history of any error codes.The only way to get it working again is to unplug and swich on a few times.I printed a service report if this is any help: #rom: main---- wlaa-62-01. boot----wlaa-60-02. There is more info on the report if required.Cheers.
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