iR-C3200 banding

[mmechura]

Customer makes catalogs for their products, so the prints have both pictures and writing on them. Where there is pictures there is cyan "banding" which is an intermittent 4mm cyan band(s) very light across the picture whether the paper is 11x8.5 or 8.5 x 11R. On the rest of the page is a barely noticable cyan backround. I haven't gotten the drum unit readings but I think it may be the cyan drum unit..... I've been told to do a dcon reset and swap the cyan laser with another color but I wanted to run it by you guys first.... Help!! They have a huge run to do soon.

Thanks in advance

[charm5496]

From what you are describing I would say the cyan drum is going out. You can try and clean it and adjust in service mode, but with the customer getting ready for a large run I wouldn't mess with it.

[mmechura]

Information UPDATE

UPDATE - the Drum units are as follows:

Yellow - 746
magenta - 215
Cyan - 758
Black - 9

Now the client is getting color misregistration and an error code
E000020-01b0

[mrfixit51]

I am with Marc on this one,,, those numbers are out of the park. I suggest you replace all the color drums, and don't bother tweaking the copier, as all those drums are wrll beyond life.

[Irish]

agree

The Lads are right .. 01b is a yellow drum not hitting target .. 700 is huge for a drum cant believe there not dropping toner ..

[Irish]

agree

The Lads are right .. 01b0 is a yellow drum not hitting target .. 700 is huge for a drum cant believe there not dropping toner .. .
Max Ive gone to is 350