irc 3220 error e000012-0001

[fahmie222]

hi all..... the error code e000012-0001 appears on my irc3220...

i have no idea at all why it happens....

i've just change my main controller board..the whole set..

anybody can give me a hand on this matter?????

please advise

[sgcopiertech]

E012 The drum ITB motor is faulty.

0001 - The ITB drum motor fails to rotate.

The lock (normal state) signal is not detected within 2 sec after the ITB drum motor control signal has gone ON or the motor speed has been changed.

0002 - The ITB drum motor fails to rotate after it has rotated.

The lock (normal state) signal stops 0.5 sec later.

0003 -

The lock (normal state) signal remains even when the ITB drum motor has been stopped (i.e., the lock (normal state) signal
is detected continuously for 2 sec after the ITB drum motor control signal has been turned OFF).

[fahmie222]

so..... where should I start checking ????
i've gone crazy this few days trouble shoot the machine...

[charm5496]

Pull your ITB out and see if it rotates by hand. Also make sure your ITB blade is not sticking to the belt. If all of those are good you are probably going to need a new ITB drive assembly.

[fahmie222]

thanks...I'll try it today...