Mail Box Losses in ir 3300

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  • bineeshgeorge
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 107

    #1

    Mail Box Losses in ir 3300

    Hai ,

    One of my ir 3300's mail box data losses at the time of main power OFF, I haven't any idea

    Please help me..........................................
  • davidj7
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2009
    • 1107

    #2
    it has a auto delete option at power down. i dont remember the settings but you have to change a value to 0. its in mailbox settings
    a machine is only as good as your tech : source:screwtape ; the scary one

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    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1664

      #3
      You have to change the delete time to 0 in mailbox settings then power off and on

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      • iust
        Technician
        • Jul 2008
        • 58

        #4
        in user setting on defult mode , the boxes clean after 3 day or 24hr , u check the setting if it was OK , go to service mode and run check disk good luck

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