Connectivity Problems

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  • tibbs
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 225

    #1

    Connectivity Problems

    Hey friends i have an Ir3035 on the network but the nic is not responding. I have done all resets, i have pinged the loopback 127.0.0.1 and nothing happens.Am not sure if the system software is the problem or the ip board. Has anyone expeienced this problem.
    Thanks
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    I have not had issues with the 3035, but if you have set up network settings in the copier, restarted and waited a couple minutes, you should be able to ping the copier from a laptop via crossover cable, and or , get to the RUI through the network address. You might also try bringing the copier up under fix-ip mode, and try to push a piece of system software to it. If these things fail, it appears you have a main controller board issue.

    Good luck
    "Once a King, always a King, but once a Knight is enough!"

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