canon ERC 2880I code: E 000732-0001

[Guest]

i have conected my canon ERC2880i, after while of not using it, it's giving me error code: E000732-0001
can any one pleas help, thank you.

[disam]

In this case, replacing the DC-Controller resolved the issue.

imageRUNNER C2280 / C3380 / C2880i / C3380i DC-Controller FM2-8263-000
imageRUNNER C2550 / C3080 / C3480 / C3080i / C3480i DC-Controller FM2-9486-000

[eddy669]

can you please explain what do you mean by ; Replacing th DC controller.

thank you.

[MrB]

E732

Reader communication error

0001 DDI-S communication error

Check on connection between the reader controller
PCB and the main controller PCB, Check on the reader
power supply

E732-0001 is a communcation error on the Main Controller
(Main PCB + Sub PCB's)

Sometimes happens when it coming out of Sleep (Happen sometimes 1st thing in the morning normally)

One thing you can try is to turn off sleep mode in service mmode

Copier>Options>User> Sleep 1 = On = Sleep / 0 = Off = No Sleep > OK

[Dalamar]

can you please explain what do you mean by ; Replacing th DC controller.

thank you.

It means you should call a tech to come out and look at your machine.

[MrB]

YEP...
Unless you want to keep rebooting the machine

[eddy669]

To MrB
thank you for you replay,
can I kindly ask you to explain to me step by step, of how to turn off the sleep mode...
thank you very much

[MrB]

Follow this, But once in service mode DO NOT DO ANYTHING ELSE (Or you could make your machine in-op)

Press the yellow reset a couple of times...
Press {*), 2+8 (Together), {*)
Tap Copier, Then Option, Then User
Under there you will see "SLEEP", Tap it
Press the "0", then OK (on the display)
Then press reset until your back to the normal screen


BUT this may not fix the problem, there may be an underling issue apart from this

[eddy669]

dear MrM

I thank you very much for your help, my mashin is up and running again, thanks to your addvise..you have saved me a lot of time, and money.

take care :-)

[eddy669]

sorry, I ment Dear MrB

thnak you very much, my mashin is up and running again, thnaks to your advise, you saved me a lot of time and money..

take care :-)

[eddy669]

Dear mrB

you helped me getting my canon up and running again last time, by folwing the sleep steps, thank you, but today it is giving me the same error code, any advice please

thank you

[MrB]

Best advice is to place a service call to who supllied you with your deivce
Sounds like it's a main controller issue you have
If it keep flagging up errors it best to get someone in to look at it instead of asking for help on here
We can only advise, but without looking at the device 1 on 1 we can only help so far