Canon: Ribstone Systems

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  • helpmepleaze
    Technician
    • Mar 2010
    • 16
    #1

    Canon: Ribstone Systems

    Has anyone has problems with Ribstone Systems freezing up while scanning documents?
    Tags: 200, 7095, access, act, business, canon, company, documents, freezing, issue, product, sca, scan, scanning, service, support, switching, sys, system, systems, tech, third party
    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396
      #2
      Let me ask a question.. I've should've asked.
      When you first got your 7095 with the ribstone system did you have this issue?
      What freezes up, both machine and ribstone or is it just your ribstone that's freezing?
      How many documents are you trying to scan in?

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083
          #3
          Originally posted by helpmepleaze
          Has anyone has problems with Ribstone Systems freezing up while scanning documents?
          Best Bet is to contact them:

          Contact
          Ribstone Systems Inc.
          70 East Lake Street
          Suite 415
          Chicago, IL 60601
          312-857-2000


          When requesting service, please have the following information available:
          - Company name
          - Company phone number
          - Contact name and phone number
          - Ribstone product and version number
          - Ribstone serial number (a 6 digit number located on the top of your workstation.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Excelsior
              #4
              Ribstone Out of Business

              For those Ribstone users that found out that Ribstone is no longer in business and Canon has hired a Third Party Tech group to support (which doesnt help and can not do remote access), what are you guys doing for scanning? Who are you guys switching to? Law Scanning, Ipro?

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083
                  #5
                  Originally posted by Excelsior
                  For those Ribstone users that found out that Ribstone is no longer in business and Canon has hired a Third Party Tech group to support (which doesnt help and can not do remote access), what are you guys doing for scanning? Who are you guys switching to? Law Scanning, Ipro?


                  mind-reader11..jpg

                  "there's always a solution if you put the mind to work"
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • blazebusiness
                      SanDiegoCopierRepair.com

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 1250
                      #6
                      Originally posted by Excelsior
                      For those Ribstone users that found out that Ribstone is no longer in business and Canon has hired a Third Party Tech group to support (which doesnt help and can not do remote access), what are you guys doing for scanning? Who are you guys switching to? Law Scanning, Ipro?
                      Do you have the contact info for that 3rd party group supporting Ribstone?
                      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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