Canon IR-C3170 Magenta Toner recovery E4-01 codes

[xeroid]

Replaced the toner and follow toner recovery instructions on the display. E4-01 results. Had this on a cyan replacement a while back and turning off before opening panel finally accomplished reset. What can I do to get past this? Any help greatly appreciated

[SCREWTAPE]

Replaced the toner and follow toner recovery instructions on the display. E4-01 results. Had this on a cyan replacement a while back and turning off before opening panel finally accomplished reset. What can I do to get past this? Any help greatly appreciated

You have E004-0001
That's fuser related,
plus some other issues,
like power related.

[xeroid]

The Fuser code I think is the result of opening the front door while following the toner recovery procedure on the control panel. This machine drives me crazy. I need to find a way for it to know the toner has been replaced as it has and shut up and make copies.

[teckat]

Replaced the toner and follow toner recovery instructions on the display. E4-01 results. Had this on a cyan replacement a while back and turning off before opening panel finally accomplished reset. What can I do to get past this? Any help greatly appreciated

check your recent error history / write down codes / then post how they read out

[teckat]

The Fuser code I think is the result of opening the front door while following the toner recovery procedure on the control panel. This machine drives me crazy. I need to find a way for it to know the toner has been replaced as it has and shut up and make copies.

Error code E004-0001 is described as a protection circuit error of the fixing unit, specifically a fixing assembly triac malfunction / 13V power supply error.
The sub code of 0001 is described as a short circuit in the triac (for 1 second or more continuously) while the heater remains off for 40 msecs. continuously.

*****Check the door actuating switch MS3. If the switch is in the fully actuated state even with the right door open> this code has been present.
Repositioning the metal cover to adjust if so

[xeroid]

I checked all the door switches. The error only shows up during toner recovery. The firmware looks mismatched. panel is 00.01 while the others start at 3 and go as high as version 11. Canon should be ashamed of this badboy. Working on an upgrade. Thanks for your help, I really appreciate you taking the time to respond

[teckat]

ir3170 Firmware 9/9/2009

System Software= v40.01
BootROM =v9.01
Language =v40.01 (JEFIG)*
RUI =v34.01 (JEFIG)*
MEAP Cont = v36.01
Pre Install App= v1.70
SA = v2.0.1
SDL = v1.3.5
SSO = v2.2.6
Portal Service =v2.0.1
DCON =v19.01
RCON =v52.01
SDICT = v1.07
KEY = v1.01
Browser = v3.01
TTS = v2.01 (JE)*
HD Format =v00.09
G3Fax =v75.01 (Multi-Line)
ALL =v40.01 (Rev. 00b)
ALL_HDF =v40.01 (Rev. 00b)
Finisher-P1=v13.01
Finisher-Q1 TO Q4 =v11.01
Saddle Finisher-Q2/Q4 =v6.01
Puncher Unit-M1 =v5.02
Service Support Tool =v4.22Et NEW
Service Support Tool User Manual =v4.22Et (Rev. 1)

[teckat]

I checked all the door switches. The error only shows up during toner recovery. The firmware looks mismatched. panel is 00.01 while the others start at 3 and go as high as version 11. Canon should be ashamed of this badboy. Working on an upgrade. Thanks for your help, I really appreciate you taking the time to respond

u mean only when it is adding toner during printing/copying -
once that door vibrates & switch is disengaged for one second /up pops the fuser error E004-0001