hi... can anyone help me, i got iR2270 firmware v3701 with SST4.11E, But when i try to download using HDF, in the panel screen only appear Copy and Mailbox, there is no scan, can you tell me what is the problem ?
2270 panel screen appear only Copy & Mailbox, there is no scan
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Sounds like you may have a C Boot-Rom not a N one and don't have the 256MB expansion RAM. Can you check the boot-rom and look in service mode? Also have you had the Scan feature appear before on this copier? Details about the difference between having the network kit and not should be found in your service manual.
If you have a C Boot-ROM and/or don't have the 256MB expansion RAM you will need a network kit. You can pick these up pretty cheap for old models like this if you look hard enough. -
Firstly did you have the scan feature before the hard disk failure? If yes, then check to make sure you've re-installed everything you needed to.
If unsure, check the BOOT-ROM. Is it C or N. Also check that you have the expansion RAM.
You can check these in Service Mode. Read your service manual.Comment
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If you have done what bnmand had say,the scan tab still not appear on the screen ,you can go to service level 2>copier>option>uer>NW-SCAN,set to1Comment
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