IRC 3200

[rabib]

i have some ir c3200
i use service support tool v. 1.73e
when i want to connect the copier to stt there isn`t any machine in the list that i could choose to connect with.
the list stay empty whatever i try
plz someone help me to find the problems why the service support tool can not connect with the copier

[teckat]

i have some ir c3200
i use service support tool v. 1.73e
when i want to connect the copier to stt there isn`t any machine in the list that i could choose to connect with.
the list stay empty whatever i try
plz someone help me to find the problems why the service support tool can not connect with the copier

u need to download the ir3200 machine model firmware in it / also new SST is v4.23
***u can have only version of SST on Laptop

Preparing System Software files for the Service Support Tool>
Log on to your Canon support site Acct.
1. Download the series model file from eSupport.
2. Execute the series model file. This will place the file in the following location: “C:\Canon File
Folder\SST Service Support Tool Folder\SST Files”.
3.Start the Service Support Tool (SST) and select “Register Firmware”.
4.Right click the C: folder on the list and browse to the following location: “C:\Canon File
Folder\SST Service Support Tool Folder\SST Files\click on model of machine u need
5. Click the search button and the Service Support Tool (SST) will search that folder for the
series model system software and propagate in the right of the SST screen
6. Click the “Register” button to install the series model system software.
7. As the software is installing, the progress bar moves across the SST and OK is displayed on
the right of the file installed.

there is now a way to use USB to download files/ but not for your model

[SCREWTAPE]

WoW v1.73

[teckat]

needs to be time vaulted for memory ">)

[rabib]

Thank's teckat

I have sst 4 ,but I don't have the ACCONT in canon esupport !!!!!