iR9070 / iR105+ U-SEND is LMS or Donggle????

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jacky
    Technician

    50+ Posts
    • Jun 2009
    • 61

    #1

    iR9070 / iR105+ U-SEND is LMS or Donggle????

    Hi,can anyone tell me this model's U-send is installed by LMS or Donggle like iRC3200n? Pls advise......
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    I believe it should be installed by dongle.

    Comment

    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387

      #3
      Originally posted by jacky
      Hi,can anyone tell me this model's U-send is installed by LMS or Donggle like iRC3200n? Pls advise......
      The 9070 and 105+ used the LMS system for the universal send. You will have to contact tech support to transfer the license key to a new machine.
      Accidents don't just happen. They must be carelessly planned.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by jacky
        Hi,can anyone tell me this model's U-send is installed by LMS or Donggle like iRC3200n? Pls advise......

        When transferring your key from one copier to another, you must make sure to disable the License Key on the imageRUNNER you are transferring from. The copier will then generate a transfer key number. You will need this number when you call the Technical Support Center to transfer the license. Please follow the procedure outlined below:
        1. Enter into Service Mode on the copier (hit Additional Functions, then 2 and 8, then Additional Functions).
        2. Enter Level 2 in Service Mode (hit Additional Functions, then 2).
        3. Press Copier.
        4. Select Option.
        5. Choose LCNS-TR.
        6. Set the appropriate kit option to 0 (ex. for Universal Send Kit, set ST-Send to 0). Hit OK.
        7. Write down Transfer License Key (ex. TR-Send) generated by the copier under this setting.
        8. Call the Technical Support Center with the device serial numbers and the Transfer License Key.

        * Make sure you have this number (Transfer License Key) handy when calling the TSC. This number must be provided to ensure that the License was indeed cancelled on the imageRUNNER.
        Contacting the Technical Support Center:
        Contact the Technical Support Center at 1-800-528-2830 to transfer a license from one device to another. You will be required to have the following information:
        1. The serial number of the old device.
        2. The serial number of the new device. (Verify that this serial number exists in your dealer inventory).
        3. The Transfer Key number. To get the Transfer Key number, you will have to disable the license on the old device (see above).

        * Note - It is recommended that you also have the License Access Number and the old License Key Number (in addition to the device serial numbers and the Transfer License Key) when you call the TSC. These items are not required, but they can help us resolve any possible discrepancies that may arise.
        You only need to call the Technical Support Center to transfer the license from one machine to another machine. You do not need to call the Technical Support Center to disable the license on a given machine. Simply follow the procedure above to disable the license on your device. Write down the resulting Transfer Key Number and the serial number of the device that you disabled the license on. Also write down the License Access Number for the kit. Keep this information in a safe place. When you have the serial number for the new device that you want to transfer the kit to, then call the Technical Support Center with all of the above required information. The Technical Support Center staff can then transfer the license in the LMS system and generate a new license key number for your new device.


        In order to transfer a license you will need to contact the Technical Support Center at 1-800-528-2830. You will be required to have the serial numbers of the old device and the new device and the Transfer Key disable code obtained from the old device in Service Mode. To get the Transfer Key number, you will have to disable the license on the old device. This MUST be done before you can transfer the license to the new device.

        If a key is inadvertently disabled and needs to be re-enabled on the same device, you also need to contact the TSC. You will be required to have the serial number of the device and the 16-digit License Access Number (LAN) for the device.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        Working...