IR 3320i

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  • wawan
    Technician
    • Sep 2009
    • 27
    #1

    IR 3320i

    I have a little problem that i want to share...
    My IR 3320i having trouble as E602-003....
    Then i tried to fix it by changing HDD with the same type......
    But than E247 came out....
    I'm trying to fix it by change the COUNT PCB....
    But than E355-001 is OUT....
    What should i do?????????

    Tags: 20i, 320, 332, 3320, 3320i, cases, change, clr, color, controller, count, e247, e35, e355, e602, e602-003, error, hdd, java, lef, pcb, red, share, size, stabilize, trouble, type
    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387
      #2
      Your E247 is probably because the machine you took the HDD from has a different version on it than the machine you were having issues with. The E355 is because you swapped the counter board along with the main controller and now you have a mismatch in that machine with your serial number board. Put the counter board from the main controller you took out onto the main controller you currently have installed and you should be able to eliminate that error code.
      It would be best to reload the system software though.
      Accidents don't just happen. They must be carelessly planned.

        Comment

        • wawan
          Technician
          • Sep 2009
          • 27
          #3
          thank a lot....
          you are very kind.....

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Originally posted by wawan
              thank a lot....
              you are very kind.....
              why does every poster from west java keep swapping counter pcb's/

              Counter PCB must stay with copier. it's a no no

              U may have to CLR E355 in service mode after u put back orig. counter pcb.

              E602 Sub Code 0003. At times, a sector error occurs when the power is turned off while data is being written to the HDD. This will indicate 'E602-0003' and prevent the machine from entering service mode.

              A function similar to 'HD-Check (0)' of service mode has been added on latest version of BOOT ROM flash upgrades. To execute this mode, hold down the '1' and '9' keys on the keypad for approximately 6-8 seconds. A flashing block will show in the top left corner of the LCD. Normally, 'HD-Check' lasts about 15-20 minutes, and ends if no fault is encountered or specific sectors have automatically been repaired bringing up DOWNLOAD MODE on the LCD.DO NOT STOP ONCE STARTED. In certain cases, "HD-Check" can take longer than 15-20 minutes and sometimes the machine can hang in this mode and will never complete.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • wawan
                  Technician
                  • Sep 2009
                  • 27
                  #5
                  IR 3320i

                  Thanks 4 your help....

                  But, i already done it by put the original counter pcb to the machine also with the hdd....but still E 355 came out....also i did the E355-CLR but still came out.....once have a stabilize....but there's no activity....i meant it still WAIT for a long time......

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396
                      #6
                      Lesson learned..
                      Do not swap counter PCB's

                      What you should have done was replaced your HDD
                      and reloaded firmware.
                      Last edited by SCREWTAPE; 04-17-2010, 05:06 AM.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083
                          #7
                          i here the Canon Counterfeit crew a knocking ~~~~~~~~hello any one home'
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

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