hi guys, can anyone help me how to format new hdd with SST that is not on the list of HDFormat (E150)
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What model copier do you have? If it is an older one the HDFormat.ift file may be unencrypted. Oze posted a guide: http://www.copytechnet.com/forums/at..._not_found.pdf -
How are you connecting to the IR5000?
What HDformat data file are you using?Comment
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first of/ what model machine /what is your latest firmware for that model on your SST/ what ver. of SST do u have ??????
need answers now
aw..jpg**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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make sure you turn the laptop on first, then tool and then the 5000.
Also confirm in Device Manager that LPT1 is in ECP mode. If it is in ECP mode already you may need to enable ECP in your BIO settings of your laptop and then delete LPT1 in Device Manager and reboot forcing the BIOS to set the mode correctly.
If you are upgrading the system software or installing software on a new hard drive? If you are upgrading the system software you can use a parallel cable, a Nethawk parallel to USB cable, or a crossover cable. If it is a new hard drive you must use either a parallel cable or a Nethawk parallel to USB cable.
Canon has released a new "NetHawk" type cable and is available. FY9-4368-000
v00.19 HD-Format Data File for the imageRUNNER 5000**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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SST
SERVICE SUPPORT TOOL
HDD Not Found
When attempting to format a hard drive in a Canon
ImageRUNNER you receive a message from the
SST advising that theHDD
cannot be found in the drives file.
(Service Support Tool) (Hard Disk Drive)
HDD Descriptor File
This is the file which contains the descriptor information for each HDD registered fot he Canon model. The naming of
these files is important to understand as you will need to track these files down when you want to format non-standard HDD's.
iRModel: This will be the model designation for the unit. iR2200 for example. iRXXXX files are encrypted.
XX: A double X appears in this position for all such files.
xx: This is the language designator for the firmware files. Since the HDD file is universal this is always xx.
####: This is a version number which will correspond to the firmware version number you see in the SST.
HDFormat: The type of file which is always HDFormat for the HDD Desriptor file.
.ift: TheWindows file type. This is used for all Canon Firmware files.
iRModel-XXxx####-HDFormat.ift
Overview
The SST provides the ability to properly format new hard drives or reformat corrupted hard drives in Canon ImageRUNNERs.
Sometimes you will try to format a drive and will receive a message advising you that the unit has an invalid disk installed. This
message indicates that theImageRUNNERhas a non-standard HDDinstalled and the SSTdoes not recognize it.
When you load the firmware for a Canon device into the SST part of the information provided is a list of valid hard drive
designations for the model. This list of HDD's not only specifies the name of each valid drive type but also the hardware specifications
such as number of read/write heads, platters, surfaces, segment sizes and other technical data describing the features and capacity of the
HDD to the SST. Canon updates these lists when they use different forms of drives in the different models of copiers and when you
install a more recent version of the firmware for a model into your SSTyou are also updating this list of HDD's.
(Read: Non-Canon)
EncryptedHDDFiles
Originally these HDD Dewcriptor Files were regular text files which could be editted to add new HDD formats when
necessary. More recently Canon has started encrypting the files to prevent them being editted. As such, newer model Canon
ImageRUNNER's will require that authentic Canon HDD's be installed should they require replacement. Generic drives may not be on
the list of supported drives for the SSTand Canon will not release a list of supported drives.
Examples of Edittable vs. Encrypted files would be:
Edittable: iR2200/2800/3300 iRC3100 iRC5800/6800
Encrypted: iR2270/2870/3370 iRC3380 iRC4580/5180
Modifying theHDDDescriptor
If the HDFormat file for the model you wish to format is
Edittable you can create a new entry in the file to allow it to
support your hard drive.
You will need to determine the model of the HDD you
are trying to format to begin. The model will have been
displayed in the error message fromt he SST. it is also printed on
the outside of most HDD's.
Steps to Modify the File
1. Find the Correct HDD Descriptor File
2. Disable Read-Only protection
3. Locate Similar HDD Descriptor
4. Create Copy of Descriptor and Modify
5. Increment Supported HDD Counter
6. Save Modified File
7. Re-Enable Read-Only Protection
1. Find the Correct HDD Descriptor File
Search the hard drive of your PC for *.ift files. You will be provided with a list of these files. Find the apropriate HDFormat file in the
list. The list will be similar to the example below. The example provided is for an iR2200 and is version 13.
2. Disable Read-only Protection
The HDFormat files can be set to READ-ONLY which would prevent you from saving your
revised file at the end of this procedure. Right-click on the file you will be modifying in the list and click on
the word Properties in the menu that appears.
If the Read-Only box is checked, uncheck it and click theOKbutton. If it isn't checked you can just
click on theOKbutton without making any changes.
3. Locate SimilarHDDDescriptor
Open the file in Notepad and scroll down to the HDD Dscriptors.You need to locate an
entry in the list of valid HDD's that is similar to the one you need to configure to support your
drive. The more similar the better.Go through the entire list and locate the best match possible.
Myexample drive is to be a Toshiba MK8025GAS drive. I have located an entry for the
ToshibaMK2023GASdrive which is very similar.
4. Create Copy of Descriptorand Modify
Highlight the block of text related to the HDD Dscriptor you have chosen and copy it
using Ctrl-C. Click the mouse on the blank line below the entry and press Ctl-V to create a new
copy. Make certain there is a single blank line before and after the new entry.
Edit the new entry to match your drive. in this case i changed 2023 to 8025 creating an
entry in the table formyMK8025GASdrive.
5. Increment SupportedHDDCounter
Scroll down to the bottom of the list of supported
HDD's (Note: Not the bottom of the file.) and find the entry
for the number of drives supported. As you have added a
new drive you must increment this file by 1. If it was 52,
you change it to 53.
6. Save the Modified File
Click on File and Save to save your changes.
7. Enable Read-only Protection
If you had unchecked the Read-Only box in the
HDFormat file's properties in step 2, you will now open the
file's properties again and check the Read-only box to
protect the file.
Now that the new entry is in the HDFormat file you should be
able to format the drive on your ImageRUNNER using the SST.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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i am using Bi-Centro cable, and this is one of my format data.
##### iR5000d information file
# Download Module
IFM DLM3
# Download Interface
IFN Bi-Centro
# Download Module
IFM DLM4
# Machine name
TGM iR5000d
RGM iR5000d
RV XXxx00000007A
HDWN 'FUJITSU MPC3032AT
HDWN 'FUJITSU MPD3043AT
HDWN 'FUJITSU MPE3064AT
HDWN 'QUANTUM FIREBALL CX6.4A
HDWN 'QUANTUM FIREBALLlct10 05
HDWN 'QUANTUM FIREBALLlct08 04
HDWN 'QUANTUM FIREBALLlct15 07
HDWN 'FUJITSU MPF3102AT
HDWN 'TOSHIBA MK6014MAP
HDWN 'TOSHIBA MK6015MAP
HDWN 'IBM-DJSA-205
HDWN 'IBM-DARA-206000
HDWN 'FUJITSU MHK2060AT
HDWN 'ST34311A
HDWN 'ST34313A
HDWN 'ST310211A
HDWN 'FUJITSU MPG3102AT E
HDWN 'QUANTUM FIREBALLlct20 10
HDWN 'TOSHIBA MK1016GAP
HDWN 'IBM-DJSA-210
HDWN 'IC25N006ATDA04-0
HDWN 'FUJITSU MHN2300AT
HDWN 'TOSHIBA MK6017MAP
HDWN 'IC25N010ATDA04-0
HDWN 'Maxtor 2B020H1
HDWN 'MAXTOR 4K020H1
HDWN 'IC35L040AVER07-0
HDWN 'WDC WD300AB-00BVA0
HDWN 'IC35L020AVER07-0
HDWN 'SAMSUNG SV2001H
HDWN 'Maxtor 2F020J0
HDWN 'ExcelStor Technology J120
HDWN 'Maxtor 2F020L0
HDWN 'SAMSUNG SV0211H
HDWN 'ST320014A
HDWN 'SAMSUNG SV0221N
and the problem is i try to format hardisk samsung SP0401N that is not on the list ??
i allready try changing the hardisk model name (SV0221N to SP0401N) like teckat said, but still error "E150 check your .ift files".Comment
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the v00.19 HD-Format Data File for the imageRUNNER 5000/ supports newer HDD DRIVES
v00.14=5000d/6000d=is ok
u first said ir5000/ now u said 500d ?????
Model Service Support Tool Display imageRUNNER 5000 (copier version) iR5000d
imageRUNNER 5000N (networked version) iR5000dN
imageRUNNER 6000 (copier version) iR5000d
imageRUNNER 6000N (networked version) iR5000dN
Model Counter Check Display on Control Panel LCDimageRUNNER 5000 (copier version) iR5000d
imageRUNNER 5000N (networked version) iR5000dN
imageRUNNER 6000 (copier version) iR5000d(iR5000d)
imageRUNNER 6000N (networked version) iR5000dN(iR5000dN)
* imageRUNNER 5000 machines with the old main controller will be displayed as iR5000 and iR5000N.
To further assist in identifying the imageRUNNER 5000 units that have the new Main Controller PCB, 'imageRUNNER 5000d' is printed on the PS and PCL Configuration Pages, and an identification label has been placed on the cover of the service log compartment on the inside of the front cover.
Note:
The Service Support Tool uses only iR5000d and iR5000dN as the model names to register the software/firmware. iR6000 and iR6000N will not be displayed in the Service Support Tool.
the older 5000 firmware is 20.01Last edited by teckat; 05-08-2010, 02:55 PM.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Try again, you might have missed a step. Did you add 1 to the # of drives supported? Did you edit the right file?
You need to edit the file in this folder:
C:\ServTool\iR5000d\HDFormat\XXxxv0014
Editing this file will do nothing (unless you remove and re-register in SST):
C:\Canon File Folder\SST System Software Folder\SST Files\iR5000d_v82.03\iR5000d_v82.03\iR5000d\HDForm atComment
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Well for first what OS you have ??
IF you have any console in it you should try format or erase and driver letter .
If not i think your operating system bootable cd should have that option in the setup.
If you allready have a OS installed than you should recover all your data using a free software called Dmailer Backup and store the backup on their servers .Is a easy to use software so you wont encounter any problems.Comment
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did your hdd display in sst window?. then edit the name of hdd as you seen. please mind one single quote symbol at the end of the line. it must be in line with top to bottom. if your hdd name is small then press space bar to reach the quote symbol. if it not in the line it will not work.Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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