Ask about iR5570

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  • toantam
    Technician
    • Nov 2007
    • 63
    #1

    [Error Code] Ask about iR5570

    Dear someone help me!
    I've an IR5570, it's error code E355, but I'd changed DC controller PCB, Main controler, soft ID PCB, counter PCB
    The machine can't work
    Please, Do you have any suggestion?
    Thanks for your help.
    Tags: change, check, code, controler, controller, counter, dc controller, e35, e355, error, error code, font, help, ir5570, main, mismatch, number, pcb, roller, tech, work
    • Blues Guy
      Trusted Tech

      100+ Posts
      • Aug 2009
      • 216
      #2
      E355 the problem is mismatch of the soft ID PCB and Counter PCB. Probably you have mix up with that.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083
          #3
          Originally posted by toantam
          Dear someone help me!
          I've an IR5570, it's error code E355, but I'd changed DC controller PCB, Main controler, soft ID PCB, counter PCB
          The machine can't work
          Please, Do you have any suggestion?
          Thanks for your help.

          Check connector J1023          / u can not swap counter pcb's

          where do all these tech's get the idea that u can swap the counter pcb/ ?????????????
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713
              #4
              Exactly...can't change counter pcb...controlled part.That counter pcb is married to that machine...it has to be transferred from old Main con to new Main con

                Comment

                • toantam
                  Technician
                  • Nov 2007
                  • 63
                  #5
                  Thank you so much!
                  I'll try to check again.

                    Comment

                    • charm5496
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2008
                      • 2387
                      #6
                      you say that you replaced the soft ID board, what do you mean by this? Are you speaking of the serial number board? If so put the original one back into the machine.
                      Accidents don't just happen. They must be carelessly planned.

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