ir 3300 problem during hdd format e-147

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  • harsh
    Technician
    • Jul 2010
    • 25

    #1

    ir 3300 problem during hdd format e-147

    hii every1 I had a problem wen I was formating d hdd using sst,laptop,lan cable
    I'm gvng d steps how I did if at any step I was wrong plzz correct me
    first switched on d laptop
    den i opened d sst
    den switched on d machine pressing 2&8
    d mac displayed download mode
    den selected d ir 3300 firmware
    started registiring
    d procedure started aftr few secns dere was an error 147

    plzzz help me wat shld i do
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    Originally posted by harsh
    hii every1 I had a problem wen I was formating d hdd using sst,laptop,lan cable
    I'm gvng d steps how I did if at any step I was wrong plzz correct me
    first switched on d laptop
    den i opened d sst
    den switched on d machine pressing 2&8
    d mac displayed download mode
    den selected d ir 3300 firmware
    started registiring
    d procedure started aftr few secns dere was an error 147

    plzzz help me wat shld i do
    I suggest you use a parallel cable, IEEE1284, to perform this procedure. I did not use crossover cables to talk to this older copier. We also have the use of the Nethawk USB to parallel adapter cable to use on this. If you do not have a parallel port on your laptop, you could borrow one that does or use a regular PC for the procedure.
    "Once a King, always a King, but once a Knight is enough!"

    Comment

    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      First of all, you can't format the HDD using a LAN cable. That model doesn't support fixed IP mode when switching on and holding 2 & 8. You will need a parallel cable to format the drive and install the system software. Heck, even with a LAN cable and entering download mode through service mode I'm pretty sure it won't let you format the drive.

      Second, "register firmware" is a different procedure from "connect" which downloads the firmware to the ir3300. Which one were you doing?

      And I'll assume the E147 was from the SST since I didn't see it in the 3300 manual. I'll have to dig out my SST manual to look that one up, but if you were using a LAN cable instead of a parallel, that would give you a code when trying to connect. If you were registering firmware I have no clue why you'd get a code.


      EDIT: I see MrFixit was quicker on the draw

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        SST- E147= Connection error/ TCP/IP-connection

        Note_High-speed mode is not supported on Windows NT and Windows 2000.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • zaza
          MECANOGRAPHE

          1,000+ Posts
          • Mar 2008
          • 1095

          #5
          tell me tech D_L_P we should be useful the RS32 STRAIGHT CABLE ?
          BEST TECHNICIAN . NICE PEOPLE .

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by harsh
            hii every1 I had a problem wen I was formating d hdd using sst,laptop,lan cable
            I'm gvng d steps how I did if at any step I was wrong plzz correct me
            first switched on d laptop
            den i opened d sst
            den switched on d machine pressing 2&8
            d mac displayed download mode
            den selected d ir 3300 firmware
            started registiring
            d procedure started aftr few secns dere was an error 147

            plzzz help me wat shld i do



            IEEE1284 bi-centronics parallel cable


            or

            CROSSOVER CABLE
            SAFE MODE
            [HOLD DOWN 2 & 8, POWER "ON" Machine]
            PERFORMING HD-FORMAT


            or

            USB TO PARALLEL
            [Nethawk Driver Needed]
            SERVICE MODE
            [* 2 & 8 *]
            PERFORMING HD-FORMAT
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396

              #7
              What version of SST are you using?

              As many noted, use a parallel cable, or a usb parallel.

              Also are you selecting the the right interface selection, (Bi-centronics) in the SST.

              And if you using a usb parallel cable then select the interface, usb parallel in the SST.

              To make this selection, its the small box at the top in the SST. I believe its orange.

              Comment

              • zaza
                MECANOGRAPHE

                1,000+ Posts
                • Mar 2008
                • 1095

                #8
                hi nick he supported only windows xp ?
                BEST TECHNICIAN . NICE PEOPLE .

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  XP is supported on SST
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Canontech
                    Technician
                    • Aug 2009
                    • 16

                    #10
                    Check this out http://www.copytechnet.com/forums/ca...on-ir3300.html. I think you can use the ethernet if the firmware is new enough. But that might not help you.

                    Peace.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Originally posted by Canontech
                      Check this out http://www.copytechnet.com/forums/ca...on-ir3300.html. I think you can use the ethernet if the firmware is new enough. But that might not help you.

                      Peace.

                      That is a Great Link to the Issue/ Forgot I posted some good info there !!!!!!!!!!!!!!!!!!!!!!!!

                      Thumbs up..jpg
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • harsh
                        Technician
                        • Jul 2010
                        • 25

                        #12
                        thank u all 4 ur extensive supprt I really am thankful 2 all of u

                        Comment

                        • harsh
                          Technician
                          • Jul 2010
                          • 25

                          #13
                          thnx 2 all of u 4 ur great help I'm gonna try it with a bi-centronics parallel cable coz I'm not able 2 arrange nethawk cable I'm gonna let u all knw if i'm suceesful

                          Comment

                          • D_L_P
                            Self Employed

                            1,000+ Posts
                            • Oct 2009
                            • 1196

                            #14
                            I've installed the nethawk cable on 3 different laptops now, on 2 of them I had to find a good working 5000 or 2200 to get the cable working. Then I could connect to the bad (E602) copier. The 3rd laptop I didn't wait until I was out in the field in front of a down machine, I set it up using a good machine as soon as I got the laptop.

                            If you have access to a computer with a parallel port then I'd just go with that.

                            Comment

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