IR5570 Universal send error

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  • rbrendemihl
    Technician
    • Oct 2009
    • 15

    [Misc] IR5570 Universal send error

    I purchased a used iR5570 with the universal send already liscensed, when i try to send to my Email I get a message that says; the file attachment cannot be processed by internet fax. This machine does not have a fax unit installed.
    Thanks Ron
  • charm5496
    Service Manager
    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    Does your display show "SEND" on the screen????

    You are describing an I-FAX which is different from what you are asking.
    Accidents don't just happen. They must be carelessly planned.

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    • rbrendemihl
      Technician
      • Oct 2009
      • 15

      #3
      Universal send error

      Hers's what I found, the E-mail/I-Fax settings I had the wrong SMTP server address entered.

      I changed the address to match our outlook server and it took right off.

      Thank you for your help!!

      ROn

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