[Error Code] Canon CLC E020-02F1

[Guest]

Hi All - started having problems last week, copier would run 5-10 copies and then stop and give error code E020-02F1. Message said to turn machine off then on - once it warmed back up I get another 5 copies and then code again. Seems to be getting worse - is it a sensor with the cyan?

Thanks for any help!

[roho]

What model clc? I doubt it's just a sensor. You either need to replace the cyan drum unit, or replace the developer-depends on the model.

[Metro Kari]

It's a clc 5000

[roho]

Ouch! Try removing the cyan dev, drum. You may be able to keep running after a good cleaning of the process area-check the corona assemblies. Chances are you may need to restart the cyan.
Any idea of the copy count on the current dev?

[Metro Kari]

I don't have exact no. of clicks - but under 15,000.

[charm5496]

This is usually due to your hopper not supplying toner to the developer.
Are you a tech or end user? This could get involved on the troubleshooting side of things....

[SCREWTAPE]

Under 15k and all ready your getting E20's. What are you printing. If your not a tech I would suggest you have somebody who know's how to mess around with this unit. Developer shoud last about at least 40k, depending on what your printing.

[Metro Kari]

Thanks everyone - got my copier tech coming tomorrow so I don't make it worse than it is. Appreciate the input!

[SCREWTAPE]

Let us know.

Good luck.