Canon IR-C3200 & IR-C3220

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  • frodo
    Technician
    • Aug 2009
    • 36

    [Misc] Canon IR-C3200 & IR-C3220

    Can these machines be used without the c1 print servers, as i have two faulty c1's and they have caused nothing but problems for my customer, i've tried it without the c1 connected but can't seem to find where to enter an ip address. any suggestions would be helpfull, thanks
  • SCREWTAPE
    East Coast Imaging
    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    You would have to change the interface settings in order to see network configuration settings under system settings.

    But then you will have a to get printer kits. Since you had C1's connected, the machine only has hardware installed for the C1's.

    You might just have to fix those print servers or purchase multi pdl printer kits in order to use the 3200 or 3220 as a printer.
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

    Comment

    • mrfixit51
      Lead Service Technician
      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      The IP settings are not available because the copier>option>acc>img-cnt is set to 3. When it is set to 0 and the copier restarted, you will have the option to enter IP info. But like Screwtape said, you would have to install the printer kit to print if you do not have the C1's hooked up.
      "Once a King, always a King, but once a Knight is enough!"

      Comment

      • hknwbec
        Trusted Tech
        • Jan 2010
        • 214

        #4
        I have the same problem , Could you tell me the parts code of the related printer kit or could you upload the photo for reference. Thanks

        Comment

        • mrfixit51
          Lead Service Technician
          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          Originally posted by hknwbec
          I have the same problem , Could you tell me the parts code of the related printer kit or could you upload the photo for reference. Thanks
          3200 - Color Network Multi-PDL Printer Kit-A1 7777A001AA

          3220 - Color Network Multi-PDL Printer Kit-A2 7777A001BA
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • frodo
            Technician
            • Aug 2009
            • 36

            #6
            Yeah i see what you guys mean, luckily i had 2 of these, 1 with a munted hdd and the other with the passthrough board for the power supply also faulty, so i was able to clone the drive from the working c1 for use in the other machine & simply bypassed the passthrough board, now both machines are working perfectly, thanks for all your help guys.

            Comment

            • mrfixit51
              Lead Service Technician
              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Got'ta love a story with a happy ending...
              "Once a King, always a King, but once a Knight is enough!"

              Comment

              • SCREWTAPE
                East Coast Imaging
                Site Contributor
                2,500+ Posts
                • Jan 2009
                • 3396

                #8
                Hey mrfixit.

                I notice that A2's item code is off a digit.
                In the service guide it states its,
                IRC3200)7777A001AA Color Network Multi PDL Printer kit- A1
                IRC3220)7777A011BA Color Network Multi PDL Printer kit- A2

                Just pointed this out because I want to know if it was wrong in the service guide.
                Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

                Comment

                • mrfixit51
                  Lead Service Technician
                  1,000+ Posts
                  • Oct 2008
                  • 1975

                  #9
                  Originally posted by SCREWTAPE
                  Hey mrfixit.

                  I notice that A2's item code is off a digit.
                  In the service guide it states its,
                  IRC3200)7777A001AA Color Network Multi PDL Printer kit- A1
                  IRC3220)7777A011BA Color Network Multi PDL Printer kit- A2

                  Just pointed this out because I want to know if it was wrong in the service guide.
                  That 'splains it... I got my info from the Service Guide,,, and senior dyslexia can come into play ;-) twice in one week,, seems senility is advancing,,,

                  where's my walker?
                  "Once a King, always a King, but once a Knight is enough!"

                  Comment

                  • hknwbec
                    Trusted Tech
                    • Jan 2010
                    • 214

                    #10
                    Hi Mrfixit51
                    I have installed the network multi pdl printer card and setting copier >option>INT-FACE>IMG CONT To 0
                    After that I can input the IP address, subnet mask and gateway address. ping is OK
                    But no printing when we send print on the computer. I have try to set the IMG-Cont To 4
                    We can see the printer icon on the display. I want to ask if we need to install any software by using SST. Please tell me what should I do next. Thanks a lot

                    Comment

                    • mrfixit51
                      Lead Service Technician
                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      Simple question, after inputting your IP info into the copier, did you turn it off and back on using the main power switch? Changes to network settings only take place on rebooting the copier...
                      Can you ping the copier? Can you input the IP address of the copier into a browser and see the Remote User Interface? What driver are you using on the PC?
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • jiongpao
                        Trusted Tech
                        • May 2009
                        • 413

                        #12
                        I think i screw up the MC irc3200 when i set copier >option>INT-FACE>IMG CONT To 0 and restart the machine, hope after that it got an option to input the ip setting, it came out e733-0001 and e732-0001. Before that the MC came with C bootroom and 2 weeks ago i replaced it with N Bootroom, add NIC card and replace the N version firmware HDD. Before i set IMG CONT to 0 from 3, it work fine in this 2 weeks till this morning i saw this thread on how to input an ip setting. Did i do anything wrong?

                        p/s: I dont remember the bootrom version
                        Last edited by jiongpao; 01-27-2011, 08:47 AM.

                        Comment

                        • charm5496
                          Service Manager
                          Site Contributor
                          1,000+ Posts
                          • Apr 2008
                          • 2387

                          #13
                          there should be a part number on that boot rom you got. The C boot rom should be FG3-3681-000
                          Accidents don't just happen. They must be carelessly planned.

                          Comment

                          • Canuck
                            Tech Specialist
                            1,000+ Posts
                            • Nov 2007
                            • 1711

                            #14
                            Did you remove the Open IF Board...the one that the SCSI cable from the Imagepass plugs into?It is in the slot that the optional UFR board goes into in the main controller cage . 3rd slot down I believe. The Open IF Board is installed when installing the Imagepass.

                            Comment

                            • jiongpao
                              Trusted Tech
                              • May 2009
                              • 413

                              #15
                              No i did not unplug anything. just when the time i set copier >option>INT-FACE>IMG CONT To 0 and restart machine it came out the code

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