canon ir c3200 "e000012-0002"

[downhiller67]

good day!

i have canon irc 3200, sometime when printing, there some data that jam, and error appears "e000012-0002", then im goin to turn off the machine, when turn on again, its okay, data that contains full color prone to jam, then the error appears. what wrong with the machine? could someone please help me.
"paging sir teckat"

thank you so much.

[blazebusiness]

The code refers to a drum ITB motor fault. Need to check if 24v is supplied to motor. I think that voltage can be interupted by a variety of microswitches that are in the same circuit. You will need to check those microswitches - especially MSW 5 & 6 or it may be necessary to trace power thru the circuit to resolve this issue but probably not because you can reset the fault.Check those switches! . Good luck----Blaze

[teckat]

blazebusiness / on the money

also check that all door interlocks are closed
seems like 24v is lost during printing



imageRUNNER C2620 / C3200 / C3220 .





the interlocks are highlighted in red.

[downhiller67]

good day!

thank you for the replies. im going to work it out.
hope i can find it.

see yah!

thank you and more power

[teckat]

good day!

thank you for the replies. im going to work it out.
hope i can find it.

see yah!

thank you and more power

INTERLOCKS are Door Switches







Below is a diagram of the printer with the interlocks highlighted in red.

[teckat]

2650_001-1.jpg
Double click on pic above

[teckat]

E012-0002

Your ITB DRUM MOTOR M1 > Rotation and Drive voltage are interrupted during copying

Loss of 24v/ and or poor door connections/ when u remove jams u are opening and closing doors/ look for a faulty connection/
If u have a Sorter Connected/ make sure handle is locked into machine door latch when closed