IR500 e00355-0001

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  • teckat
    replied
    Originally posted by hamdyyassin
    i have a canon ir5000 mc old verision with error code e00355-0001 i change the main controller pcband the error still e355-0001 please i need help
    thanks

    You've Replaced or Swapped the Main-Controller board and now are getting an E355 error code on he imageRUNNER-iR LCD ??

    E355 error code is due to no communication between the Main-Controller board and the Serial Number board below it. The boards are connected by a 11 PIN yellow connector and cable. This yellow connector must be reseated on the new Main-Controller board when changed. The connector must be seated firmly on the board.












    You must go into Service Mode and clear the error code.
    1. Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
    2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
    3. Under the [FUNCTION] tab, select the [CLEAR] option.
    4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
    5. Reboot the machine.
    If the error occurs again:
    1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
    2. Re-seat the Main-Controller board into its slot.
    3. Go into service mode and clear the error code as explained above.
    * If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.

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  • SCREWTAPE
    replied
    The E355 error code is due to no communication between the Main-Controller board and the Serial Number board,or the counter.

    Main controllers should not be swap. And if so, follow technical procedures.
    Last edited by SCREWTAPE; 08-15-2010, 07:14 AM.

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  • tinnyjay
    replied
    Check it here

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  • hamdyyassin
    started a topic IR500 e00355-0001

    IR500 e00355-0001

    i have a canon ir5000 mc old verision with error code e00355-0001 i change the main controller pcband the error still e355-0001 please i need help
    thanks
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